Virgin profiting at the expense of service?

The last fifteen years or so there have been many changes in the local airline market. With the collapse of Ansett, Qantas rose to a dominant position. In recent years, Virgin Australia has seen the opportunity to change its model and move into the full service space. A Frequent Flyer program introduced, along with lounges, … Continued

Tiger to replace Virgin flights on selected routes?

In the past 2 years, the two big airlines, Qantas and Virgin, have been adding capacity in the battle for the consumer’s dollar. At the lower cost end of the market, Jetstar has also been adding capacity, while Tiger was restricted by authorities from expanding after their grounding. With all this extra capacity, consumers, it … Continued

Tiger’s $100 flight voucher giveaway

Last week saw the launch of a new frequent flyer program in Australia celebrated with 5,000 lucky members getting $100 flight vouchers. And there is another 2,500 vouchers to be won. But this program is a program with a little bit of difference to what we are used to. At first glance it’s not really … Continued

Travelling on virtual networks, Asia/USA as a Velocity Platinum

Partnerships versus alliances, what does it mean for you as the frequent flying customer? One of the biggest changes in recent years has been the move away from the three main global alliances – One World, Star and Skyteam, to partnerships between two airlines offering benefits to each others customers. Codeshares have been around a … Continued