NSW Re-Opening for Regional Travel [2020]

The state of New South Wales will relax travel restrictions from 1 June 2020, allowing travel within NSW for any reason – including holidays. The removal of intra-state travel restrictions will make it possible once again to travel to regional NSW destinations, as long as social distancing and hygiene guidelines are followed. “COVID could not … Continued

Flight Centre Fee Backflip after Legal Action Threats

Flight Centre has reversed its controversial policy of charging $300 per passenger for involuntary flight cancellations due to the COVID-19 pandemic. The travel agency will also refund customers that have already been charged the cancellation fee after the ACCC threatened legal action. As Australian Frequent Flyer reported four weeks ago, many Flight Centre customers were surprised … Continued

Which International Airlines Still Fly to Australia in May 2020?

With Australia’s borders effectively closed, and most Australians banned from leaving the country for the time being, it’s fair to say that demand for international air travel is weak right now. Many airlines have responded by reducing or eliminating international flights to or from Australia. But the movement of cargo is more important than ever. … Continued

What to Expect on Domestic Flights during COVID-19

While the COVID-19 lockdowns continue, most of us are staying home and are not travelling. But some people still need to travel for work or compassionate reasons, which is why the federal government is subsidising domestic flights for the next two months. Qantas, Virgin Australia, Jetstar and some regional airlines, including Regional Express and Airnorth, … Continued

Flight Centre Caps Refund Cancellation Fees

Flight Centre has now capped its controversial cancellation fees at $600 per booking and extended the validity of its credit vouchers. But this may not be enough to stem the enormous customer backlash over the travel agency’s COVID-19 policy. Flight Centre has come under fire for charging $300 per passenger in its own cancellation fees … Continued