Travel agency Flight Centre has drawn criticism for charging $300 per passenger in administration fees for involuntary cancellations. Customers that booked flights that have now been cancelled by the airline, due to the COVID-19 shutdown, are being slugged the hefty Flight Centre cancellation fee – even if the airline itself is providing a full refund. … Continued
This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Monday, 6 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued
This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 3 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued
There are currently thousands of Australians that are still stranded overseas and are desperately trying to get home. Many of their stories have come out in the media over recent weeks. Perhaps the most extreme stories have come from Australians stuck in Peru, after the Peruvian government imposed a national lockdown at short notice. It … Continued
If you had a flight booked in the coming months, there’s a good chance it’s been cancelled as airlines globally cut flights in response to the COVID-19 outbreak. Instead of just giving you a refund, most airlines would like you to accept a credit voucher for the value of your ticket, to use towards a … Continued