Have you ever been waiting in line at a supermarket self checkout frustrated at how slow people are paying for their groceries? Lately, there might be a good reason why. It seems some of our members prefer to pay for their purchase in small increments! Regarding Coles & Woolworths …I’m now doing 99 – 149 … Continued
American Express has long been known for its generous rewards program. With many suppliers taking Amex as payment, it often does not take long to amass a good haul. Having got those points, a common question is often asked, how best to spend them? I have approx 600k of American Express points and next April … Continued
One member this week is understandably outraged that American Express took four months to refund $10,000 of duplicate charges on a Platinum card. Amex as a gesture of apparent “goodwill” has agreed to reimburse the interest accrued over that period. Our member queries whether more compensation is claimable for the inconvenience and headache. One member … Continued
Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a … Continued
It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at Citibank. This member was flummoxed that the customer service representative required the full year (including the century!) of birth when verifying credit card accounts. Our … Continued