Credit Cards

Credit cards and their associated loyalty programs are a key way for Australians to earn frequent flyer points via transfers, and other rewards. From sign-up bonuses to ongoing benefits, they can offer fantastic value for savvy travellers. Discover tips, tricks, and reviews of Australia’s top credit card loyalty programs below.

Amex devalues rewards program

Some American Express cardholders are in for a nasty surprise in November. From 1 November 2015, Amex’s fee-free cards and a small range of corporate cards will no longer be a part of the popular Membership Rewards Ascent program. This program will instead be replaced by the Gateway program, resulting in a range of significant … Continued

13 Jul 2015 American Express

Travel Insurance Trap

This week our members discuss paid insurance policies versus credit card-based travel insurance for international travel. One member is concerned about the fine print and asks our members views about whether ‘free’ international travel insurance attached to credit cards provides viable coverage. Our members have lived and learned and can provide some key tips in … Continued

16 Apr 2015 Credit Cards

Loitering with intent and the quest for cheap points

Have you ever been waiting in line at a supermarket self checkout frustrated at how slow people are paying for their groceries? Lately, there might be a good reason why. It seems some of our members prefer to pay for their purchase in small increments! Regarding Coles & Woolworths …I’m now doing 99 – 149 … Continued

15 Nov 2014 Credit Cards

Best use of Amex points for booking flights

American Express has long been known for its generous rewards program. With many suppliers taking Amex as payment, it often does not take long to amass a good haul. Having got those points, a common question is often asked, how best to spend them? I have approx 600k of American Express points and next April … Continued

Amex Compo Claim

One member this week is understandably outraged that American Express took four months to refund $10,000 of duplicate charges on a Platinum card. Amex as a gesture of apparent “goodwill” has agreed to reimburse the interest accrued over that period. Our member queries whether more compensation is claimable for the inconvenience and headache. One member … Continued

29 May 2014 American Express

10,000 Qantas points for a debit card

Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a … Continued

21 May 2014 Credit Cards

Customer Service Struggle

It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at Citibank. This member was flummoxed that the customer service representative required the full year (including the century!) of birth when verifying credit card accounts. Our … Continued

8 May 2014 Citibank