Flight Reviews

Read the first-hand experiences of the AFF editorial team as they fly around the world on different airlines and cabins. Our honest reviews will help you when deciding which airline to book with.

Singapore Airlines A380

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued

30 Jul 2019 Flight Reviews
How to Get an Exemption to Leave Australia

Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

18 Jul 2019 Flight Reviews
Flight delayed board

AFF Member on Diverted Cathay Pacific Flight

Passengers on a Cathay Pacific flight from Hong Kong to Melbourne last Friday were given $30 worth of meal vouchers after their flight was diverted to Darwin, resulting in a 14-hour delay. AFF member pn1 was on the diverted Cathay Pacific flight CX105, which departed Hong Kong just after midnight on 25 May. The Airbus A350 … Continued

30 May 2019 Flight Reviews
Garuda Indonesia A330-900neo

Garuda Indonesia Business Class Review

The flag carrier of Indonesia, Garuda flies from Sydney, Melbourne and Perth to Denpasar and Jakarta. Garuda Indonesia’s Business Class is a popular option for residents of Sydney, Melbourne and Perth when taking a holiday to Bali as the airline offers fully lie-flat beds on its Airbus A330s. By comparison, Jetstar and Virgin Australia offer … Continued

13 May 2019 Flight Reviews
Virgin Australia and Virgin Atlantic tails

Review: Virgin Economy from London to Sydney

Virgin Australia has been offering flights to London in conjunction with its partner Virgin Atlantic since May 2018. Velocity members can fly with Virgin Australia from Sydney or Melbourne to Hong Kong, connecting on a Virgin Atlantic codeshare flight from Hong Kong to London. Velocity members, of course, can earn full Velocity points and status … Continued

7 May 2019 Flight Reviews
Qantas 787 Business Class

Qantas Business to Perth: A Tale of Two Aircraft

Qantas uses a mixture of different aircraft types on its trans-continental domestic flights between Australia’s east coast and Perth. A Qantas Business class ticket costs the same price, regardless of the type of plane. But the experience can be very different, depending on which flight you choose. AFF member chooms recently flew Qantas from Melbourne to … Continued

16 Mar 2019 Flight Reviews
Cathay Pacific Premium Economy

Qantas vs Cathay Pacific in Premium Economy

More and more airlines are now offering Premium Economy on their long-haul flights. But not all Premium Economy products were created equal. With some airlines, passengers receive little more than a wider seat with more legroom – a marginal improvement over Economy. But with other airlines, the better seat is accompanied by a “soft product” … Continued

21 Feb 2019 Flight Reviews
Virgin Australia "the business"

The Virgin Status Run That Wasn’t

If you’re just a little bit short of the requirements to reach a higher airline status tier, it can be tempting to undertake a status run. This is exactly what clipped_wings and her husband decided to do recently. This member’s husband had already earned enough Velocity status credits to maintain Virgin Australia Platinum status, but still needed … Continued

14 Feb 2019 Flight Reviews
Singapore Airlines A380 Business Class

New Singapore Airlines A380 Business Seat Fail

Singapore Airlines is currently in the process of refurbishing its Airbus A380 aircraft. The Singapore Airlines A380 upgrades see plush new First Class Suites installed at the front of the plane’s upper deck. The new First Class has received largely rave reviews, with travellers loving the suites’ size and the ability to join neighbouring compartments to … Continued

9 Dec 2018 Flight Reviews
North Korea

Flying to North Korea in Air Koryo Business Class

At Australian Frequent Flyer, we love reading member trip reports of obscure airlines that few of us will ever get a chance to fly. And this week’s featured trip report by Chicken certainly fits the bill! This AFF member recently flew from Beijing to Pyongyang in none other than Air Koryo Business Class. For the uninitiated, … Continued

2 Dec 2018 Flight Reviews
S7 Airlines A320

To Siberia with Oneworld’s S7 Airlines

If you’re ever looking for some travel inspiration, our Trip Reports forum is sure to provide it! We’re lucky on AFF to have many interesting member reviews and trip reports covering all corners of the globe. Case in point: AFF member RooFlyer recently travelled to eastern Siberia to visit Lake Baikal, the world’s deepest lake. It’s a … Continued

3 Oct 2018 Flight Reviews