loyalty program

This complaint has sat with me for nearly a year. I am a small business owner who is a lifetime gold FF member. I make this point because I personally made the decision that me, my staff and subcontractors would fly QANTAS since July 2000 when I began my business and August 2003 when I joined...

When using Qantas Hotels for accommodation bookings at hotels where you have a loyalty program account, what are your experiences with earning hotel chain loyalty points/stay credits and obtaining status benefits through the hotel loyalty program? I am initially interested in experiences with...

The United States boasts several hotel loyalty credit cards with compelling incentives. Considering Australia's enthusiasm for airline points, I’m curious why hotel loyalty programs have not gained traction in this market. While Accor has collaborated with NAB, the partnership is not optimal...

Hey all, Have a pretty odd question, but something I'm sure others must have thought about. I'm currently in the last month of my membership year, and just got the 50 SC / 8,000 pts bonus from reaching 1,500 SCs. Obviously I'm still a fair while away from P1, so it wouldn't make any sense to...

So the last status year i finished on 895 status credits and way more than enough flight segments, so I was in my prepared to just wait out this review However I just got this email at 3.45PM AEST saying I didn't meet the threshold to maintain Platinum but would get an extension based on...

Not sure that there would be many Aussies using ANA Mileage Club, but they're increasing their award prices on 18 April 2024. Or as ANA's website puts it, they're making "Partial Revisions to Required Mileage for ANA International and Partner Airline Flight Awards"...

Etihad Guest is making a bunch of loyalty program changes, expected to take effect from June. Some of the changes include: New award chart pricing (according to the airline, 70-80% of redemptions will become cheaper... we'll see) A new Diamond status tier above Platinum New personalised elite...

This is huge news. As is well known, in the hotel world you aren't entitled to any loyalty benefits unless you book direct (with some exceptions). American Airlines is the first major airline to move in this direction. Expect others to follow...

Andrew Glance, current role of Executive Manager of Commercial Partnerships and QBR, will be the CEO of Qantas Loyalty as of the end of Feb. The ASX release also indicates the previously mentioned changes to QFF will be here "in the coming months". ASX/Media Release

I got an email from QF asking me to complete a "qualifying questionnaire" in which they asked questions like my FF status, my membership of Points Club and QBR and how many flights I took in the past 12 months to see if I was eligible to participate in a 90 minute virtual focus group with...

Hello AFFers, has anyone found a responsible (environmentally and security wise) way to dispose of, or recycle, Qantas E-bag tags? I have several of these. It’s a shame that the rubber on them has broken down and turned to a sticky, gooey mess. The tags are a wonderful idea and have always...

https://flights.cathaypacific.com/en_HK/redeem-flights/flight-award-chart-new.html Got a horrible email flying back from ZQN today - Cathay are "updating" (devaluing) their entire award chart. Major changes: Division of ‘Short’ zone into: Type 1 – incl. Beijing, Kuala Lumpur, Seoul, Shanghai...

Wow - eSIM provider Airalo has launched a new loyalty program with Silver, Gold and Platinum tiers. 😂 You get cashback rewards, which are higher if you have a higher tier level. I've been using Airalo a lot lately - I find it a very convenient and reliable service when travelling overseas -...

As the topic states, according to the below ; https://livefromalounge.com/indigo-to-launch-loyalty-programme/

I am trying to make sense of the published T&C applicable to the QFF Loyalty Bonus SCs, as different parts of the QF site seem to say inconsistent things. Having earned a LB I have the usual choice between 50 SCs and 8000 pts. I will retain WP at my review date and can delay the LB selection...

A hypothetical question... If none of the Australian airlines had loyalty programs, and you chose which airline to fly purely based on price, schedule, service quality, etc... would you still choose to fly with Qantas (or Virgin Australia if that's your current choice of airline)? For the...

An email tonight from JMB. New JMB status program to launch from January 2024 Thank you for your membership in the JAL Mileage Bank (JMB) program. This is to inform you that we will be launching a new status program for JMB members from January 2024, based on the concept of making everyday...

I could be searching incorrectly, but I cannot find anymore on the Marriott website the page where it says Bonvoy Gold+ members get 15%+ discount on food and beverages when dining at Marriott locations. The main result I found was this article stating they'd removed this benefit in "Asia"...

Hi all, When does the Loyalty Bonus become available to select after the requisite 500 Status Credits have posted? I seem to recall in the past that when the qualifying flight has posted, you were automatically prompted to select your Bonus after logging into your account online. I am not...

There seems to be a trend in recent years where loyalty programs are taking the focus of their benefits away from a points currency, and towards things like "money can't buy experiences". I've lost count of the number of times I've seen cliches like loyalty programs talking about unlocking...