China Southern Seat Selection?

[albatross710]

Mrs Albatross has an upcoming flight on China Southern. When I go to the Seat Reservation page after booking I fill out the details, click on "Seat Reserved" (sic) and nothing happens.

The page asks for "Certificate Number" which I have tried as both the Order Number and the Ticket Number.

Just wondering if others have had issues with the Seat Reservation process.

 

[Helena Novak]

It can be tricky on their website. Booking code may be required there. Also, if you use a middle name it must be entered straight after your christian name without a space. Call an Australian China Southern office and book the seat through them. I have always found them very obliging.