Tourist Refund Scheme (TRS) refund time frame

[kpc]

In the past, I would usually get my TRS refund (to a credit card) within a week or so but it has now been more than 2 weeks since I submitted my claim, and nothing to date. Upon checking the TRS webpage, I note:

Refunds to a credit card or to an Australian bank account will generally be paid within 60 days. Refunds by cheque can take up to two months.

Are you a traveller?

What have others' recent experiences been? Thanks

 

[Andyc]

In mid April I had 7 business days (11 total days) for an EFT payment.
I realise that this isn't credit card, however I only ever opt for EFT Transfer.

Interestingly, the EFT transfer came from "Global Blue GST Refund". I'm fairly sure Global Blue is a company that provides GST refunds in countries where it is full outsourced. So maybe TRS has been recently part-outsourced in Australia?

 

[jojen]

Just looked up our claim made in March. We lodged the claim on 14th March, processed on 16th and received on 29th so 2 weeks. Payment was to credit card. Seeing your post reminded me to check we had received it.

 

[kpc]

Just to tidy this thread up, the refund hit my credit card overnight, 18 calender days after I submitted the claim.

 

[Flying Fox]

Interestingly, the EFT transfer came from "Global Blue GST Refund". I'm fairly sure Global Blue is a company that provides GST refunds in countries where it is full outsourced. So maybe TRS has been recently part-outsourced in Australia?

They certainly processed my TRS for my purchased from London/Paris. There were also a few other similar organisations too.

 

[cosi]

I was told last night, by the customs agent at the TRS counter in Perth, refunds to credit cards can take up to 30 days but are normally received within 20.