Contact Us

General Enquiries and Feedback

For feedback, issues with your membership or general questions, please reach out to us via our contact form.

For travel-related issues, consider sharing your experience on the AFF forum for community advice. Chances are someone has experienced your issue, and may be able to help!

Please Note: We are not affiliated with any airlines or travel companies and cannot address complaints related to their services.

Editorial and Media

For press and media inquiries, please reach out to us via our editorial contact form. You can also get in touch with our editor, Matt Graham, by sending an email to [email protected]

Story tips are welcome, but please note that follow-ups on press releases are not required.

Advertising and Partnerships

If you’re interested in exploring advertising opportunities or commercial partnerships, please reach out to us via our commercial contact form.

Note – we do not accept unsolicited packages to our address, nor do we have a phone line. The above methods are the best way to get in contact with us.