This week one member is less than impressed with the shocking service from online travel agent “BYOjet”. After paying for a flight, the member received a ticket for a flight 3 months after the date booked. But this was just the start of the problems. When the member tried to contact BYOjet, they were advised … Continued
5 May 2016
Cheap Airfares
Complaints & Resolutions
Trains are one of the fastest and most convenient ways to get around Europe. Frequent high-speed trains connect all of the major European cities. If you’re planning a trip to Europe, it can be tempting to purchase a Eurail Pass. These passes cover unlimited train travel within certain European countries for a fixed amount of time. … Continued
New parents can now elect to pause their Qantas Frequent Flyer membership for up to 18 months. The family-friendly change has been welcomed by our members, but how does it compare to Virgin’s “Membership Pause” policy? Qantas’ new “Status Hold” is available to new parents, including foster parents, for up to 18 months. During the hold period, eligible members … Continued
21 Apr 2016
Airline Status
Travelling with Children
Six days of ultimate luxury, involving First class flights and five-star hotels may sound like merely a dream. But this is exactly what one AFF member was recently lucky enough to experience. After flying from Australia to the UAE in First class on Etihad Airways, our member Moindardt spent three nights at a popular 5-star hotel in … Continued
It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued
19 Apr 2016
Airline Status
Award Availability
Redeem Points
Macquarie is the latest Australian bank to slash the value of its credit card rewards offering. From next month, both of Macquarie’s Qantas Frequent Flyer-linked cards will see new caps on the number of Qantas points that can be earned at the full rate each month. Both the Macquarie Platinum and high-end Macquarie Black cards … Continued
United Airlines miles open up a world of opportunity when it comes to cheap Business and First class travel. United sells miles that can be redeemed for flights on any Star Alliance airline. With bonuses of up to 100% available from time to time, this makes it possible to fly to Asia in First Class … Continued
16 Apr 2016
Buy Points
Cheap Airfares
First Class
Redeem Points
Following an involuntary downgrade from Business to Economy, one member is frustrated with Qantas’ refusal to offer any sort of refund or compensation. This member had originally booked a Business class ticket from Canberra to Singapore via Melbourne. But the domestic connection was later downgraded to Economy. Qantas offered no refund, and only begrudgingly agreed … Continued
14 Apr 2016
Complaints & Resolutions
Flight Upgrades
AFF member pythonisman recently enjoyed an opportunity to experience the “Suite” life on a trip to Singapore and Cambodia. Taking advantage of a special upgrade promotion, our member experienced one of the best ways to fly. I was headed to Singapore for a day for work, with a side trip tacked on at the tail … Continued
Virgin America Airlines will soon be taken over by US-based Alaska Airlines. As part of the acquisition, the Virgin America brand will eventually disappear, being absorbed into the Alaska Airlines brand. As was the case with the American Airlines/US Airways merger, the process will be a lengthy one. Both airlines promise that there will be … Continued
If you’ve always wanted to visit South America, there has never been a better time! Flights between Australia and South America have traditionally been expensive. But, to the delight of travellers, this appears to be changing. In late 2015, Air New Zealand launched flights from Auckland to Buenos Aires. This effectively broke the monopoly of … Continued
9 Apr 2016
Airline Routes
Cheap Airfares
Visas & Immigration
Redeeming points for Business class flights can be a challenge at the best of times. Award availability can be limited, especially on long-haul international flights. But what’s harder than redeeming points for one person? Redeeming for a whole family! One member is looking to redeem points for a family of three. This member would like … Continued
5 Apr 2016
Award Availability
Buy Points
Cheap Airfares
Redeem Points
Travelling with Children
