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Track Points & Flight Credits with Award Wallet

Many savvy frequent flyers already use Award Wallet to ensure their frequent flyer points don’t expire. The free service automatically tracks loyalty accounts and notifies you of changes to your balances, as well as if any of your points are due to imminently expire. And if you have many different loyalty program accounts – the … Continued

23 Apr 2020 Travel Tools & Technology

Find Oneworld Award Availability on Japan Airlines Website

Japan Airlines (JAL) has a handy feature for finding Oneworld award availability on its website. The JAL website displays award availability for all 13 Oneworld member airlines, including Qantas and Cathay Pacific, and you can view availability across all Oneworld airlines in a single search. JAL’s Oneworld Award search tool is a handy addition to the … Continued

22 Apr 2020 Oneworld

Virgin Australia to Extend Lounge Memberships by Six Months

Virgin Australia has committed to extending paid airport lounge memberships by six months due to the COVID-19 travel shutdown. A Virgin Australia spokesperson confirmed to Australian Frequent Flyer that Virgin Australia Lounge members will be notified shortly. Extensions will be processed in the “near future” and members will be contacted directly once this happens. There is no need … Continued

22 Apr 2020 Virgin Australia

Why Virgin’s Administration is Not Ansett All Over Again

When Ansett Australia collapsed in 2001, Ansett Global Rewards points became instantly worthless. This may have happened 19 years ago, but many former Ansett members have long memories. It’s part of the reason that there has been a rush to cash out Velocity Frequent Flyer points over the past few weeks as Virgin Australia’s financial … Continued

21 Apr 2020 Virgin Australia

Frequent Flyer’s Guide to Virgin Australia in Voluntary Administration

Virgin Australia has officially entered voluntary administration, as it struggles with a crippling $5 billion debt and unprecedented weak demand for air travel. But, this may not be the end for Virgin Australia – which continues to operate flights for now and is desperately working to find a long-term solution. So, what does this all … Continued

21 Apr 2020 Virgin Australia

Looking Back: Where Was Your Favourite Trip?

While most Australian frequent flyers are currently grounded, our members are taking a moment to reminisce. AFF members have been invited to post 3 photos from their favourite trip, and the pictures we’ve seen so far have been incredible. We’ve had entries from around Australia, New Zealand, South Africa, Iceland, Cuba, the Galapagos Islands and … Continued

20 Apr 2020 Travel Lifestyle

SATA Azores Airlines A320 Economy Class Review

SATA Azores Airlines is a Portuguese airline based in Ponta Delgada. Given the location of the Azores Islands in the middle of the Atlantic Ocean, it’s little surprise that the airline is focused on flying between the Azores, mainland Europe and North America. The airline has a small fleet of Airbus A320s and A321s, and … Continued

20 Apr 2020 Flight Reviews

Qantas Enhances Two-Factor Account Verification

Qantas Frequent Flyer members now have the option to get two-factor authentication codes via an offline Authenticator App, rather than relying on text messages or security questions. Qantas implemented two-factor authentication, which adds a second layer of security to members’ frequent flyer accounts, in 2019. Designed to prevent loyalty program fraud, the system requires members … Continued

19 Apr 2020 Qantas

Podcast #34: Are Velocity Points Safe?

As Virgin Australia suspends share trading and considers the possibility of voluntary administration, many Velocity Frequent Flyer members are watching the news nervously. What will happen to Virgin Australia and are Velocity Frequent Flyer points safe? In Episode 34 of the AFF on AIR podcast, Phil Gunter from New World Loyalty shares his insights on … Continued

18 Apr 2020 AFF on Air Podcast

Are Velocity Points Safe? – AIR034

  As Virgin Australia suspends share trading on the ASX and considers the possibility of voluntary administration, many Velocity Frequent Flyers are watching the news nervously. What will happen to Virgin Australia, and are Velocity Frequent Flyer points safe? In this episode, Phil Gunter from New World Loyalty shares his insights with Matt. Phil is … Continued

18 Apr 2020 AFF on Air (blubrry)

Should We Be Worried About Velocity Points?

Many frequent flyers have been watching the news about Virgin Australia nervously this week. As the airline suspends share trading and considers voluntary administration, the question on everybody’s mind is: “Should I be worried about my Velocity points?” For now, the future of Virgin Australia really depends on whether it gets a lifeline from the … Continued

17 Apr 2020 Virgin Australia

COVID-19 Travel Update: 17 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 17 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued

17 Apr 2020 Coronavirus and Travel