Latest news

Qantas Downgrade Compensation is Woefully Inadequate

When you’ve booked a Business Class ticket, it’s extremely frustrating to turn up to the airport and find out you’ve been involuntarily downgraded to Economy Class. But, if you’re flying with Qantas, that’s only the beginning of the nightmare. Australian Frequent Flyer has been very concerned to learn of Qantas not providing adequate compensation to … Continued

16 Sep 2019 Qantas

Last Chance to Redeem Qantas Points Before Devaluation

There are now just days before the major 2019 devaluation to Qantas Frequent Flyer reward and upgrade pricing takes effect. After 11.59pm on Tuesday 17 September, Qantas will increase the number of points required for Classic Flight Reward and Oneworld Award bookings in Premium Economy, Business and First Class. This applies not only to flights … Continued

14 Sep 2019 Qantas

New Qatar Airways Lounge for Singapore

Qatar Airways is constructing a brand new premium lounge at Singapore Changi Airport. The lounge will join the existing network of Qatar Airways lounges in Doha, London, Paris, Beirut and Bangkok. The new Qatar Airways Premium Lounge in Singapore will be in Terminal 1, located upstairs next to the existing Emirates Lounge. The lounge is … Continued

12 Sep 2019 Qatar Airways

Qantas Eyes New Tokyo Haneda Flights

Qantas is reportedly considering new flights to Tokyo’s Haneda Airport after two new airport slot pairs were released to Australian airlines. Following the recent expansion of Haneda Airport, four new daytime slots have been released for flights to and from Australia. Two of these slot pairs have already been allocated to Japanese airlines – ANA … Continued

12 Sep 2019 Qantas

Europe 2020 Early Bird Sales Have Landed

It’s that time of year again! The 2020 Europe early bird sales have landed, and airlines have already started offering discounted early-bird airfares for travel to Europe next year. Economy class flights from Australia to Europe on full-service airlines are currently available from just $1,027 return, and there are also some Premium Economy and Business … Continued

11 Sep 2019 Planning & Booking

Review: The Emirates Lounge, Melbourne

The Emirates Lounge in Melbourne has been open since the end of 2015, and offers a very pleasant space to wait for your international Emirates or Qantas flight. Lounge Details Airline Emirates Airport Melbourne (MEL), Australia Terminal Terminal 2 (International) Location Up the escalator near gates 9 & 10, across from The House Lounge Opening … Continued

10 Sep 2019 Airport Lounge Reviews

AFF Response to ACCC Report on Loyalty Schemes

Last week, the Australian Competition & Consumer Commission (ACCC) released a draft report on customer loyalty schemes in Australia. The report identified “significant concerns” held by the ACCC surrounding data practices, consumer and competition issues relating to loyalty programs in Australia. The 107-page draft report is available to the public on the ACCC website. Before handing … Continued

9 Sep 2019 Airlines, Miles and Points

Podcast #19: Air Chathams

With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this Episode 19 of the AFF on AIR podcast, Matt chats to Leon Loganathan about the process of redeeming Qantas points for a Onweworld Award. This episode also includes a … Continued

7 Sep 2019 AFF on Air Podcast

Air Chathams – AIR019

  With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt chats to Leon Loganathan about the process of redeeming Qantas points for a Onweworld Award. This episode also includes a segment on the important role of … Continued

7 Sep 2019 AFF on Air (blubrry)

Jetstar Points Planes to Japan a Poor Deal

Qantas Frequent Flyer is expanding its Points Plane concept to Jetstar. Until 17 September 2019, Qantas says you’ll be able to book any available seat on Jetstar flights between Australia and Japan, as well as across the Jetstar Japan network, for travel between 12 November and 12 December 2019. If you’ve been saving up your … Continued

7 Sep 2019 Jetstar

Economy Downgrade Inadequate, Court Rules

Passengers that book a Business Class ticket should not have to accept a downgrade to Economy Class, a German court has ruled. In a recent case, the judge found that Economy Class was an inadequate and unequal replacement for a paid Business Class ticket. This may sound like common sense, but involuntary downgrades are more … Continued

6 Sep 2019 Planning & Booking

You Can Now Comment on AFF Articles

It is now possible for Australian Frequent Flyer readers to comment on selected AFF articles featured on our home page, our Facebook page and in the Frequent Flyer Gazette! Many AFF articles are directly linked to threads on our forum. Where this is the case, you will still find a link to the relevant thread … Continued

6 Sep 2019 Travel Tools & Technology