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Jetstar Boeing 787-8 lands at Sydney Airport, with Virgin Australia plane in the background

Australia’s New Aviation Customer Rights Charter

The Australian government is inviting submissions about its proposed Aviation Customer Rights Charter, which will largely just make it easier for passengers to enforce rights they already have.

15 Jan 2025 Travel Lifestyle
Bangkok airport baggage claim

Are Ground Handlers Gaming Baggage Delivery KPIs?

Airlines often use the time it takes to get the first bag onto the carousel as a key performance metric for baggage handlers. Are ground handling companies gaming this to inflate their KPIs?

13 Jan 2025 Post Flight
The Rex Lounge in Adelaide

Review: Rex Lounge at Adelaide Airport

The Rex Lounge at Adelaide Airport, also known as the Pro Hart Lounge, is a small but pleasant space with complimentary snacks, drinks and a massage chair. It accepts Priority Pass.

10 Jan 2025 Airport Lounge Reviews
Many fifth-freedom routes pass through LAX

Complete List of Fifth-Freedom Routes

Our complete, updated list of fifth-freedom routes includes all international tag flights that can be booked as standalone journeys.

10 Jan 2025 Airlines, Miles and Points
Virgin Atlantic A350 and a Qantas A380 at London Heathrow Airport

Australians Need an ETA to Visit the UK from 8 January 2025

Australians, as well as citizens of many other countries, will require an Electronic Travel Authorisation (ETA) to visit the UK from 8 January 2025. You must apply and pay online for this before travelling to the United Kingdom.

18 Dec 2024 Travel Lifestyle
The Rex Lounge at Sydney Airport T2

Review: The Rex Lounge at Sydney Airport

The Rex Lounge in Sydney Terminal 2 isn't a huge space, but it offers most of the basics and is a rather pleasant and quiet space to wait for your flight. You can get in using Priority Pass.

18 Dec 2024 Airport Lounge Reviews