Latest news

Singapore Airlines Call Centre Frustration

Singapore Airlines is renowned for consistently good service in the air. In fact, it just won the Skytrax award for world’s best airline! Unfortunately, this quality customer service doesn’t extend to the Singapore Airlines call centre. AFF member bean has had some very frustrating experiences with the Singapore Airlines and KrisFlyer call centres lately. Most of … Continued

8 Aug 2018 Singapore Airlines

New Double Qantas Status Credits Promo

Qantas status is in easier reach for the next six days, thanks to a brand new double Qantas status credits promotion! Until Tuesday 14 August, you’ll earn double Qantas status credits on any new Qantas flights booked for travel between 21 August 2018 and 8 August 2019. Status credits count towards earning Qantas status, so … Continued

8 Aug 2018 Qantas

Empty Neighbour Seats for $29 on Air New Zealand

International flights in cattle class are rarely a fun experience. But having an empty neighbouring seat – or even an entire row to yourself – can make a big difference to your on-board comfort. Several airlines offer the opportunity to purchase a free neighbouring seat on your flight for a small fee. One is Air … Continued

6 Aug 2018 Air New Zealand

Duty-Free Confiscated at the Gate

Many of us like to pick up a bottle or two of duty-free alcohol when flying back to Australia from overseas. But many flyers have been caught out by the restrictions placed on liquids carried onto Australia-bound flights. Countless unsuspecting travellers have had their liquor confiscated before they’ve even made it onto the aircraft! So, … Continued

5 Aug 2018 Airports & Lounges

Free Wine with Citibank Dining Program

If you’re a Citibank cardholder, did you know that you can get a free bottle of wine when eating out? As part of the Citibank Dining Program, all Citibank cardholders are entitled to a free wine bottle when dining at over 450 partner restaurants. All Australian Citibank credit and debit cards are included in this offer. … Continued

3 Aug 2018 Citibank

Redeem Qantas Points for Airnorth Flights

Airnorth is a regional Australian airline based in Darwin. The Qantas partner airline operates jet and turboprop services to destinations across northern Australia, as well as to Timor Leste. Given the remote destinations served by Airnorth, flights are often expensive. But you can redeem Qantas Frequent Flyer points for Airnorth flights! Instead of paying $267 … Continued

2 Aug 2018 Points Inspiration Qantas

Virgin Adds Free Bags, Meals to New Zealand Flights

Virgin Australia has announced a host of improvements to its trans-Tasman and short-haul international flights. From 28 October, all Virgin passengers flying between Australia and New Zealand will receive a complimentary 23kg baggage allowance, meal and drink. There are also changes coming to the number of Velocity points and status credits earned for all short-haul … Continued

1 Aug 2018 Virgin Australia

5-Star Business Class to Europe from $3,000 return

There are currently some super Business Class deals from Australia to Europe! Thanks to a Hainan Airlines sale, Business tickets from as little as $3,000 return are available from Melbourne, Brisbane, Sydney and Cairns. Destinations on sale include Rome, London, Paris, Madrid and Brussels. The flights are with Hainan Airlines, which has a 5-star Skytrax … Continued

1 Aug 2018 Planning & Booking

Qantas 747s Now Flying from Sydney to Perth

Qantas began flying Boeing 747s between Sydney and Perth this week! The first Sydney-Perth 747 flight ran last Monday as QF581. But it’s only a temporary change; the 747s are currently scheduled to operate selected flights on this route until 5 September 2018. Although the Boeing 747s on the Sydney-Perth route feature Premium Economy seating, … Continued

1 Aug 2018 Flight Reviews

No, Qantas 787 Business is NOT “Mini First Class”

Ever since Qantas revealed its new Boeing 787 Dreamliner Business Class suites, the airline has been telling us that frequent flyers nickname them “mini First Class”. And, sure enough, media outlets have repeated this claim time and time again. It’s quite a claim, but are frequent flyers really calling Qantas Business “mini First Class”? We’re … Continued

30 Jul 2018 Qantas

The Tricks Airlines Use to Deny EU261 Compensation

Unlike in Australia, Europe has a government-mandated compensation scheme that forces airlines to compensate passengers affected by delayed, cancelled and overbooked flights. European airlines – and non-European airlines flying from Europe – are legally required to pay compensation to passengers delayed over two hours. In theory, this is a very consumer-friendly system that prevents airlines … Continued

29 Jul 2018 Post Flight

Four Inspiring Days on Chile’s Easter Island

Famous for its moai statues, Easter Island is a remote island in the Pacific Ocean between Tahiti and South America. Given its location, getting to Easter Island can be a challenge. Only LATAM Airlines flies there, with services only available from Santiago or Papeete once per week. But AFF member akmacca was lucky enough to visit recently, … Continued

28 Jul 2018 Destinations