Latest news

Qantas vs Singapore Airlines Service: Chalk & Cheese

One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued

16 Apr 2018 Singapore Airlines

5 Useful Expert Flyer Features

Expert Flyer is one of the most useful online tools for frequent flyers. The many Expert Flyer features can help to secure an upgrade, find award availability, pick the best seat on the plane, and much more! A lot of the information available on Expert Flyer, such as real-time flight availability, is not otherwise available … Continued

15 Apr 2018 Travel Tools & Technology

Airport Rail Link for Melbourne?

Melbourne’s Tullamarine Airport may finally receive a rail link to the city! After countless reports, studies and broken promises from successive governments, it seems the Melbourne airport train project may finally come into fruition within the next decade. The federal government has committed up to $5 billion for construction of the Melbourne airport train link, … Continued

14 Apr 2018 Airports & Lounges

Thai Airways Business Class Disappoints

An AFF member who recently flew Thai Airways Business class believes the experience was poor value for money. SCW flew Thai Business class from Sydney to Lahore via Bangkok. The cabin crew were great. But in this member’s opinion, the Business class seats, catering and in-flight entertainment were all below-par. I recently flew Thai business SYD-Bangkok-Lahore … Continued

13 Apr 2018 Flight Reviews

Dodgy Travel Agent Pockets Airfare

A dodgy travel agent has been caught allegedly taking payment for Business class airfares while using their own frequent flyer points to make the booking. AFF member Iggy_type_r discovered the travel agent’s actions only after the airline refused to credit any points for their flights to Europe. No points or status credits were earned because the … Continued

12 Apr 2018 Planning & Booking

Alaskan Miles Unlock Korean Air Business Class Awards

Alaska Airlines Mileage Plan is a popular frequent flyer program for several reasons. Not only are award flights great value, but Alaska Airlines also sells miles. In a recent promotion, Alaska Airlines offered up to 40% bonus miles on purchases. This can work out to be a great deal when redeeming Alaskan miles for award … Continued

12 Apr 2018 Other Airlines Points Inspiration

Qantas to Start Perth-Johannesburg Flights?

Qantas is reportedly considering launching direct flights from Perth to Johannesburg. Complementing Qantas’ existing route from Sydney to South Africa, the new service would directly compete with South African Airways. The new Qantas flights from Perth to Johannesburg would operate 4x weekly from 7 December 2018, using an Airbus A330-200. Routes Online reports that Qantas … Continued

11 Apr 2018 Qantas

Qantas Terminal, Lounge Changes in Manila

Qantas will shift its Manila flights from Terminal 1 to the more modern Terminal 3 from the end of August. Qantas’ terminal change in Manila is just one of many scheduled for the end of August 2018 at Ninoy Aquino International Airport. Many other international airlines are also moving to Terminal 3, while domestic Cebu … Continued

10 Apr 2018 Airports & Lounges

Virgin Australia Sparks Hong Kong Price War

Virgin Australia will begin direct flights from Sydney to Hong Kong from 2 July. To celebrate the new route’s launch, cheap flights to Hong Kong are now on sale from just $529 return and Business class is available from just $1,742 return! Virgin’s entry on the Sydney-Hong Kong route is great if you’re a Virgin … Continued

8 Apr 2018 Virgin Australia

Extra Virgin Upgrade Space for Platinum Members

It’s relatively well-known that the Qantas call centre can release extra reward seats for Platinum frequent flyers. It seems Virgin’s call centre staff may also have similar powers to release extra Virgin Australia upgrade space. Platinum Velocity members are entitled to up to four complimentary upgrades from Economy Freedom fares to Business class per year. … Continued

8 Apr 2018 Virgin Australia

Best Pay-per-use Airport Lounges in Singapore

There are many airline-operated airport lounges in Singapore, such as the Qantas Singapore Lounge. If you’re flying Business class – or hold elite airline status – you probably already enjoy access to at least one of these lounges when flying from Singapore’s Changi Airport. Lounge access in Singapore is particularly useful if you’re flying to … Continued

7 Apr 2018 Airports & Lounges

Air New Zealand Ditches Virgin Australia Alliance

Air New Zealand has terminated its trans-Tasman alliance with Virgin Australia. The surprise announcement marks the end of an 8-year partnership between the Kiwi carrier and Virgin Australia. Air New Zealand’s alliance with Virgin Australia will end on 28 October 2018. From this date, Virgin Australia customers will no longer be able to book Air … Continued

7 Apr 2018 Air New Zealand