Latest news

Virgin Pricing Glitch

An error on the Virgin Australia website caused the airline to massively overcharge some customers for around 9 hours on Tuesday. The Virgin pricing glitch resulted in taxes as much as 19 times higher than normal being charged on Velocity Reward Seat bookings. The Virgin pricing glitch affected domestic Reward Seat bookings made using Velocity points. … Continued

7 Mar 2018 Virgin Australia

What to do during a Dallas/Fort Worth Layover

If you happen to have more than a few hours at DFW Airport between flights, why not take the opportunity to see some sights during your Dallas/Fort Worth layover?

4 Mar 2018 Destinations

Norfolk Island Airlines Ceases Flights

Norfolk Island Airlines will cease all passenger services from 17 March 2018. The airline, which currently operates the Brisbane-Norfolk Island route, already suspended flights between Auckland and the small island earlier this year. The withdrawal of Norfolk Island Airlines leaves Air New Zealand with a monopoly on flights to the Australian territory north-west of New … Continued

3 Mar 2018 Other Airlines

Double Qantas Points on Flights

Qantas is offering double points on all Qantas flights booked by 5 March 2018. To qualify for double Qantas points, you’ll need to travel between 12 March 2018 and 14 February 2019. The deal applies to flights that are marketed and operated by Qantas. In other words, you’ll need to book a Qantas flight with … Continued

2 Mar 2018 Qantas

New Virgin Australia Sydney-Hong Kong Flights

Virgin Australia will commence its second route to Hong Kong in mid-2018. The new Virgin Australia Sydney-Hong Kong flights will operate daily using an Airbus A330-200 aircraft. Virgin’s A330s feature 20 comfortable lie-flat Business class seats, each with direct aisle access, and 255 Economy seats. The Virgin Australia Sydney-Hong Kong schedule mirrors existing Qantas and … Continued

2 Mar 2018 Virgin Australia

No Compensation for Qantas Downgrade to Jetstar

Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued

1 Mar 2018 Jetstar

Qantas Moving to Terminal 8 at New York’s JFK Airport

Qantas will shift its operations to Terminal 8 at New York’s John F. Kennedy (JFK) Airport from 3 April 2018. Terminal 8 at JFK Airport is home to Qantas’ partner American Airlines. Qantas’ daily service from New York to Los Angeles (with onward connections to Australia) currently departs from Terminal 7 at JFK Airport. This … Continued

1 Mar 2018 Airports & Lounges

The Sad State of Aviation in Europe

It’s easy to forget just how good flying is in Australia. We have two full-service airlines with proper Business class products and well-appointed airport lounges. Complementing this are two low-cost airlines offering comfortable budget travel. By comparison, aviation in Europe is in a rather sad state… Flying in Europe really seems like a cross between Tigerair … Continued

28 Feb 2018 Destinations

Travel Insurance Horror Story

They say that if you can’t afford travel insurance, you can’t afford to travel. But this latest travel insurance horror story is a timely reminder to also read the fine print carefully. A British tourist has died in an Egyptian hospital after becoming ill on holiday. Although the man did have travel insurance, the insurance … Continued

26 Feb 2018 Travel Lifestyle

Qantas Announces Record Profit, Aircraft Upgrades

Qantas has announced aircraft upgrades, new lounges and a new Pilot Academy alongside a record profit at the 2018 half-yearly results last Thursday. Qantas’ record half-yearly profit of $976 million was widely reported by Australian media. But of most interest to frequent flyers are the other announcements made alongside the financial reporting in the Qantas … Continued

24 Feb 2018 Qantas

Refresh for Qantas Sydney International Business Lounge

Qantas’ underwhelming, overcrowded Business Lounge at Sydney Airport is finally set to receive a refresh. The Qantas Sydney international Business Lounge is one of the busiest in the airline’s international network. But for the past several years it has been somewhat neglected. The refurbishments will commence in the second half of 2018. Qantas expects the … Continued

24 Feb 2018 Airports & Lounges

Fly Japan Airlines to Tokyo & Beyond with Qantas Points

Japan Airlines recently launched direct Melbourne-Tokyo flights, and there is lots of award availability! Find out how to redeem your Qantas points for a seat to Tokyo or beyond… Update: It is now possible to book Japan Airlines award flights on the Qantas website. The Opportunity Japan Airlines, a Oneworld partner of Qantas, will begin … Continued

22 Feb 2018 Points Inspiration Qantas