Showing the latest news.
One member is planning a very special trip to Europe. This member plans to surprise their partner by treating them to an unexpected bump-up to First class. However, they want to keep the upgrade a surprise until the very last minute. My partner and I are off Europe next week. We’re flying Mel – DBX economy, then onwards … Continued
Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued
Our member Atleastonce recently experienced a truly unique way to travel between the Middle East and Asia. Multiple flights per day do the trip from Dubai to Singapore in just seven hours. But instead of flying, our member decided to travel the long way, enjoying a two-week cruise! Departing from Dubai, the trip on board … Continued
What would you do with 120,000 Amex rewards points? That’s the enviable dilemma faced by one member this week. This member recently applied for an Amex Platinum Charge card, which is currently offering a large sign-up bonus of 100,000 Amex points. But by taking advantage of a referral, such as the ones found in our … Continued
Many airlines have been introducing Premium Economy in recent years as a “middle ground” between Economy and Business class. Most Premium Economy cabins offer seats with more width and legroom than Economy. Some airlines also offer improved meals and other comforts. For example, Qantas provides amenity kits for Premium Economy passengers. One member is considering … Continued
A Virgin flyer’s recent decision to treat themselves to a Business class upgrade ended in bitter disappointment. This member feels they received second class service, including last meal choice, because they had upgraded from an Economy ticket. This member watched on as full-fare paying passengers received blatantly preferential treatment. It seems the type of fare … Continued
Three Qantas points per dollar can now be earned on all hotel bookings made on the Qantas website. Points have been awarded on hotel bookings made through Qantas Hotels previously, however only on selected participating hotels. Now, at least 3 points per dollar are earned when booking any of the 127,000 worldwide hotels featured on the Qantas website. Selected … Continued
Indonesia Air Asia X will suspend all flights from 1 September 2016. This will result in the cancellation of all flights between Sydney, Melbourne and Bali. Affected passengers have been contacted and given the option of a rebooking onto new flights, including via Kuala Lumpur, or travelling prior to the route suspensions in September. Passengers … Continued
This week one member reveals why they abandoned their loyalty to Qantas. After years of successive frequent flyer program devaluations, this member felt like their loyalty was no longer a two-way street. The loss of Any Seat Awards, reductions in earning rates on oneworld airlines and a loss of anytime lounge access all contributed to … Continued
This week our members discuss their frequent flyer point goals, and what they have done to reach them. Been thinking about this one for a while and I am wondering how long it has taken everyone to get the desired points needed for a specific purpose? What was the goal of your points, how did … Continued
Virgin Australia could fly to China from next year, with Beijing and Hong Kong flagged as possible new destinations. The flights would be operated by Airbus A330 aircraft currently used on most flights between the east coast and Perth. The announcement comes after HNA Group, which part-owns Chinese-based Hainan Airlines and Hong Kong Airlines, bought … Continued
Our members have discovered an ingenious new way to maximise Virgin Australia status credits when flying Delta. US-based Delta Airlines recently introduced “Comfort Plus”, a new class of travel on US domestic flights between Economy and First. Comfort Plus is similar to Premium Economy, with passengers receiving more legroom, complimentary meals and other benefits in … Continued