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So You Want to Use Qantas Points to Europe… – AIR090

  Over the coming months, many Qantas points collectors will attempt to redeem their points for Business Class flights to Europe during next year’s peak northern hemisphere summer season. It’s a great redemption… if you can get it. That’s where the problems start… In this episode, James Green from Frequent Flyer Solutions explains how you … Continued

6 Aug 2022 AFF on Air (blubrry)

Hotels Cut Back on Housekeeping

During the pandemic, many hotels stopped offering daily housekeeping citing health and safety reasons. This was largely understandable at the time, but it now appears that many hotels have no intention of resuming this service for their guests. And no, prices haven’t come down proportionately. I’ve stayed at many hotels this year in Australia and … Continued

5 Aug 2022 Hotel Loyalty Programs

The Challenges of Booking Qantas Reward Tickets By Phone

Many Qantas customers are already well aware of the major problems right now with the Qantas call centre. To Qantas’ credit, the horrifyingly long wait times have now started to come down. But even if you can get through to somebody and don’t get hung up on, trying to make or change a Classic Flight … Continued

4 Aug 2022 Qantas

Qantas Considers Points Subscriptions

Qantas’s loyalty business is now much more than just the Qantas Frequent Flyer program. There’s also Qantas Business Rewards, Qantas Club, Qantas Points Club, the Green Tier program, and alongside this, Qantas now sells everything from wine to insurance. There’s not much more that can be added, but that hasn’t stopped Qantas researching the possibility … Continued

4 Aug 2022 Qantas

Velocity Upgrading Members Slightly Short on Status Credits

Velocity Frequent Flyer members would normally need to earn at least 250, 500 or 1,000 status credits during a 12-month period to upgrade to Silver, Gold or Platinum status respectively. But Velocity routinely upgrades frequent flyers who are still just a little bit short of the published status credit target, provided they’ve flown the minimum required … Continued

4 Aug 2022 Virgin Australia

Qatar Airways Awards Vanish from Qantas Website

Update (24 September): Limited Qatar Airways award availability has returned to the Qantas website, but only for certain travel dates and cabin classes. It appears that Qantas Frequent Flyer members now only have access to the full suite of Qatar Airways award availability for Economy bookings up to 249 days in advance, and Business/First Class … Continued

3 Aug 2022 Qatar Airways

Jetstar Boeing 787 Business Class Overview

Jetstar Business Class seats on the Boeing 787 Dreamliner are not lie-flat but you'll get more space, meals and drinks including champagne.

2 Aug 2022 Jetstar

How to Redeem KrisFlyer Miles for Virgin Australia Flights

Just as it’s possible to redeem Virgin Australia Velocity points for Singapore Airlines flights (albeit not in First Class at the moment), the same is also true in reverse. If you have Singapore Airlines KrisFlyer miles, you can redeem these for Virgin Australia flights in Economy or Business Class. Singapore Airlines slightly increased the cost … Continued

1 Aug 2022 Points Inspiration Singapore Airlines

Unusual Air New Zealand Award Availability

When it comes to releasing Business Class award seats to partner airlines, Air New Zealand would have to be one of the world’s stingiest airlines. But there is now a surprisingly good amount of Business Class award space on certain routes including Melbourne-Auckland, for travel dates within the next three months. Although New Zealand’s national … Continued

31 Jul 2022 Air New Zealand Points Inspiration

Qantas Complimentary Lounge Invitation Limitations

If you have Points Club membership, Qantas Frequent Flyer Silver status or a premium Qantas co-branded credit card, you may have received some complimentary Qantas lounge invitations. These one-time passes can generally be used to access domestic Qantas Club and international Qantas Business Lounges before flying on the same day with Qantas or Jetstar. If … Continued

31 Jul 2022 Qantas

When Qantas Gets It Right, They’re Great

When I needed to fly from Melbourne to Sydney with a checked bag this week, I’ll be honest – Qantas was not my first choice. Given all the delays, cancellations and lost bags of late – combined with Qantas’ woeful customer service on the ground when things go wrong – I would have preferred to … Continued

30 Jul 2022 Qantas

No Overseas ATM Fees with Bankwest Qantas Transaction Account

Bankwest has removed international transaction fees and overseas ATM withdrawal fees when using the Platinum Debit Mastercard that comes with its Qantas Transaction account. The Bankwest Qantas Transaction account is already popular with Australian Frequent Flyer members because you can earn Qantas points on the account balance. You can also earn 3 Qantas points for … Continued

27 Jul 2022 Travel Money