Virgin Australia Lounge Access on Arrival Remains Suspended

Prior to COVID-19, Virgin Australia offered lounge access for up to an hour after arrival at the destination airport to Business Class passengers and Velocity Platinum members. Arrivals lounge access was also offered, subject to availability, to Velocity Gold and Virgin Australia Lounge members. This simple but useful benefit allows frequent flyers and Business passengers … Continued

How to Get Good Qantas Customer Service for Under $3,000

The problems with the Qantas call centre are well-documented on Australian Frequent Flyer and elsewhere. Unless you happen to have Platinum or Platinum One status with Qantas Frequent Flyer, you’ll often wait hours on hold just to speak to somebody who isn’t trained properly, can’t help, puts you on hold, or hangs up on you. (Or … Continued

Qantas Brings Back Double Status Credits (or Points)

It’s been 10 months since Qantas last ran a Double Status Credits promotion. Since then, one of the most common and hotly debated questions on AFF has been “when will the next double status credits offer be?” The wait is finally over, with Qantas launching a new promotion today! This offer gives Australian-based frequent flyers … Continued

Virgin Boosts Status Credits Until 30 June 2022

Virgin Australia will now give 45-100% more Velocity status credits on all flights taken from October 2021 until June 2022, following a 3-month extension to this promotion which was previously due to expire at the end of March. This offer is available to all Velocity Frequent Flyer members and will even be applied retrospectively to … Continued

Qantas Continues Status Extensions Until December 2022

Qantas Frequent Flyer members with status expiring between July and December 2022 are now being offered an additional 12-month extension. This offer is available to Australian and New Zealand residents, who can activate it by booking at least one new eligible Qantas or international Jetstar flight. The booking must be made by the end of … Continued