Airport Lounges

Airport Lounges is a popular topic at the Australian Frequent Flyer. Improve your travel experience by using airline lounges such as the Virgin Lounge and Priority Pass lounges before you fly. The Qantas Club is easily the most common airport lounge in Australia. Australian frequent flyers are always looking for information about the Qantas Club, and how to obtain a Qantas Club discount.

Nestor and Verna outside Qantas First Lounge Sydney

Qantas First Lounges Reopen from 19 April 2021

Qantas will reopen its international First Class lounges in Sydney and Melbourne on Monday 19 April, along with its international Business Lounge in Brisbane, to coincide with the launch of the long-awaited trans-Tasman travel bubble. This is not just good news for Qantas Platinum & Platinum One members travelling across the Tasman with Qantas or … Continued

16 Apr 2021 Qantas
Virgin Australia Lounge, Canberra

Virgin Australia Reopens Canberra Airport Lounge

Virgin Australia has finally reopened its lounge at Canberra Airport, the last of seven remaining lounges in Virgin’s network to return to service. The Canberra lounge, located above gate 7 near the international departures area, opened back up on 16 March 2021 – almost a year since it closed due to COVID-19. While there haven’t … Continued

16 Mar 2021 Virgin Australia
The Virgin Australia Lounge in Adelaide

Review: Virgin Australia’s New Adelaide Lounge

Virgin Australia has gradually been reopening its airport lounges ever since it exited voluntary administration in November 2020. Beginning with the Brisbane lounge, Virgin has now also reopened its existing lounges in Sydney, Melbourne, Perth and Gold Coast. Unfortunately, as I discovered on a recent visit to the Virgin Australia Lounge in Brisbane, the service … Continued

Virgin Australia Adelaide lounge grand opening

Virgin Australia Opens New Lounge in Adelaide

Virgin Australia flyers in Adelaide now have access to a brand new lounge, following the opening of the new Virgin Australia Lounge at Adelaide Airport today. Virgin’s final remaining lounge in Canberra is also due to reopen next month. Around double the size of the previous Virgin lounge in Adelaide, the bright new space features … Continued

23 Feb 2021 Virgin Australia
Qantas Reopening Domestic Lounges from 1 July 2020

Qantas & Virgin Suspend Lounge Access on Arrival

EXCLUSIVE | Both Qantas and Virgin Australia have stopped permitting arriving passengers to access their airport lounges, without updating their websites or informing affected customers. Qantas still advertises lounge access on arrival as a benefit for Platinum and Platinum One frequent flyers, while Virgin Australia advertises arrival access for Velocity Gold, Velocity Platinum and Business Class … Continued

Virgin Lounge Pass Holders Incorrectly Denied Entry

Virgin Lounge Pass Holders Incorrectly Denied Entry

A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued

17 Dec 2020 Virgin Australia
Photos: Melbourne Airport's International Terminal in December 2020

Photos: Melbourne Airport’s International Terminal in December 2020

Last week, Melbourne Airport began accepting international arrivals (who go directly into hotel quarantine) for the first time since June. But with the controversial international arrival caps still in place, and Australians still banned from leaving the country without a travel exemption, the international terminal at Melbourne Airport remains eeriely quiet. An Australian Frequent Flyer reader was … Continued

Virgin Australia Reopens Airport Lounges

Half of Virgin Australia’s Lounges to Reopen

Virgin Australia has begun to reopen its airport lounges after they were shuttered for eight months. But around half of Virgin’s existing lounges will remain closed permanently. Like Qantas, Virgin Australia was forced to close its airport lounges in March 2020 due to government restrictions that were introduced to suppress the spread of COVID-19. But … Continued

18 Nov 2020 Virgin Australia