Review: Virgin Australia’s Reopened Brisbane Lounge (2021)

Following an eight-month closure, Virgin Australia has now reopened five of its domestic airport lounges. Virgin’s lounges in Brisbane, Sydney and Melbourne reopened late last year, while the Gold Coast and Perth lounges opened their doors again from today. The Adelaide and Canberra lounges are yet to reopen, while Virgin’s other former lounges will remain … Continued

Virgin Lounge Pass Holders Incorrectly Denied Entry

A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued

Photos: Melbourne Airport’s International Terminal in December 2020

Last week, Melbourne Airport began accepting international arrivals (who go directly into hotel quarantine) for the first time since June. But with the controversial international arrival caps still in place, and Australians still banned from leaving the country without a travel exemption, the international terminal at Melbourne Airport remains eeriely quiet. An Australian Frequent Flyer reader was … Continued

Half of Virgin Australia’s Lounges to Reopen

Virgin Australia has begun to reopen its airport lounges after they were shuttered for eight months. But around half of Virgin’s existing lounges will remain closed permanently. Like Qantas, Virgin Australia was forced to close its airport lounges in March 2020 due to government restrictions that were introduced to suppress the spread of COVID-19. But … Continued

What It’s Like Flying International from Sydney in November 2020

With Australians still banned from leaving the country without a travel exemption, the international terminal at Sydney Airport is eeriely quiet at the moment. Most shops and lounges are closed, and just a handful of international flights are departing each day during the COVID-19 pandemic. But some people still need to travel, and there are … Continued