Virgin Australia flyers in Adelaide now have access to a brand new lounge, following the opening of the new Virgin Australia Lounge at Adelaide Airport today. Virgin’s final remaining lounge in Canberra is also due to reopen next month. Around double the size of the previous Virgin lounge in Adelaide, the bright new space features … Continued
EXCLUSIVE | Both Qantas and Virgin Australia have stopped permitting arriving passengers to access their airport lounges, without updating their websites or informing affected customers. Qantas still advertises lounge access on arrival as a benefit for Platinum and Platinum One frequent flyers, while Virgin Australia advertises arrival access for Velocity Gold, Velocity Platinum and Business Class … Continued
Following an eight-month closure, Virgin Australia has now reopened five of its domestic airport lounges. Virgin’s lounges in Brisbane, Sydney and Melbourne reopened late last year, while the Gold Coast and Perth lounges opened their doors again from today. The Adelaide and Canberra lounges are yet to reopen, while Virgin’s other former lounges will remain … Continued
A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued
Last week, Melbourne Airport began accepting international arrivals (who go directly into hotel quarantine) for the first time since June. But with the controversial international arrival caps still in place, and Australians still banned from leaving the country without a travel exemption, the international terminal at Melbourne Airport remains eeriely quiet. An Australian Frequent Flyer reader was … Continued