Virgin Australia “My Lounge” Opens in Brisbane

Virgin Australia’s new international lounge at Brisbane Airport has finally opened, almost a year behind schedule. “My Lounge – Home of Virgin Australia”, as it’s called, opened its doors to its first guests on Saturday, 31 August 2019. Operated by No1 Lounges, My Lounge in Brisbane offers barista coffee, an “extensive grazing menu” and a … Continued

Temporary KrisFlyer Gold Lounge in Singapore

At the beginning of August, Singapore Airlines started its much-anticipated lounge refurbishments at its home base of Singapore Changi Airport. While the Singapore Airlines lounges are being refurbished, the airline has opened a temporary, alternative KrisFlyer Gold lounge. The entire lounge renovation project at Changi Airport is expected to be completed by mid-2021. Work has … Continued

Qantas Denies Lounge Access Despite Oneworld Rules

Qantas has been caught out denying lounge access to frequent flyers, despite them clearly being eligible under Oneworld alliance rules. In one recent case, Qantas incorrectly refused lounge entry in Perth. To make matters worse, Qantas later defended their ground staff’s actions and refused to admit the mistake or offer compensation. Spieck‘s daughter had just … Continued

Free Lounge Access with Singapore’s Changi Transit Programme

Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued