Qantas Denies Lounge Access Despite Oneworld Rules

Qantas has been caught out denying lounge access to frequent flyers, despite them clearly being eligible under Oneworld alliance rules. In one recent case, Qantas incorrectly refused lounge entry in Perth. To make matters worse, Qantas later defended their ground staff’s actions and refused to admit the mistake or offer compensation. Spieck‘s daughter had just … Continued

Free Lounge Access with Singapore’s Changi Transit Programme

Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued

Singapore Airlines Upgrades KrisFlyer Gold Lounge

Singapore Airlines will finally upgrade its underwhelming KrisFlyer Gold Lounge at Singapore’s Changi Airport from next month. Singapore Airlines is also renovating its Business Class Lounge, First Class Lounge and The Private Room, in that order, followed finally by the KrisFlyer Gold Lounge. Work will begin next month and will be completed by mid-2021. The … Continued

Air New Zealand Koru Club Membership Guide

Air New Zealand Koru Club membership offers lounge access and a host of other benefits when flying on Air New Zealand. The Kiwi equivalent of Qantas Club or Virgin Australia Lounge membrship membership, Air New Zealand sells annual Koru Club memberships for a fee. With a Koru Club membership, you’ll have access to any of Air … Continued