Qantas Auckland Lounges are Tired & Dirty

Last week, the brand new Virgin Australia Lounge in Wellington received some serious criticism from an AFF member. But this week, Qantas has also come under fire for the quality of its lounges at one of its airports across the ditch. The Qantas Business and First Class lounges in Auckland are, frankly, in dire need … Continued

First Review: Virgin Australia Wellington Lounge

Virgin Australia opened its first international lounge at Wellington Airport last Wednesday, 17 April. As it happens, AFF member scubabe was the first customer to use the new lounge. This member’s experience was so poor that they’ve vowed never to fly with Virgin Australia out of Wellington again. scubabe writes… At check-in this morning I was extremely … Continued

Qantas Business Lounge Access on Economy Connections

If you have a Business class ticket, you’ll generally have access to the Business Lounge ahead of your flight. But if you’re connecting from a long-haul Business flight to a domestic or short-haul flight in Economy, you may also have lounge access while waiting for your connecting Economy flight. This little-known rule applies not only to … Continued

PNG Air Lounge Open to Qantas & Velocity Members

Do you have Silver, Gold or Platinum status with Qantas or Velocity Frequent Flyer? Then you’re eligible for access to two airport lounges that you won’t see advertised on the Qantas or Virgin Australia websites! PNG Air is the second-largest airline in Papua New Guinea. It operates a network of domestic routes using its fleet … Continued

The Madness of Lounge Access Rules

It’s often said that you need a degree in lounge access to be fully across the many intricacies of airline lounge entry requirements. Lounge access rules can be extremely confusing, with so many different rules and exceptions. It’s one of the reasons that AFF’s Lounge Access Help Desk thread is still going strong after 5 years! … Continued