Qantas Cancellation Catastrophe

One member is bitterly disappointed after Qantas cancelled their booking without notifying them. Adding insult to injury, the airline even charged a cancellation fee. This member had redeemed their hard-earned Qantas points for a flight to Tanzania on oneworld partner Qatar Airways. The points were debited from the member’s frequent flyer account and the additional … Continued

Flying to New York with Virgin Velocity Points

With almost 600,000 Virgin Australia Velocity points at their disposal, one member is planning a trip for two from Melbourne to New York. They would like to redeem their Velocity points to fly Business class, and seek advice on an itinerary to New York that offers good value. Just wondering what is the ‘best’ way … Continued

Virgin Reward Availability Woes

If you’re having trouble using your Virgin Velocity points to book a reward flight, you’re not alone. It appears that the Virgin Australia website is currently displaying very limited reward seat availability, particularly for flights on Etihad and Singapore Airlines. In many cases, reward flight searches on the Virgin website are bringing up only the more … Continued

Win the Qantas Jackpot

International Business class flights are one of the most popular, yet elusive ways to spend Qantas points. Reward flights are limited, but the ultimate points redemption is still well within reach! The trick to scoring the perfect reward flights is thorough forward-planning. This is because most of the reward seats are taken almost a year in … Continued

New Restrictions on Qantas Award Availability?

It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued