Airlines have a habit of closing their lounges before delayed flights have actually started boarding. Is this reasonable or should paying customers who’ve already been inconvenienced by a flight delay expect more?
Jetstar is offering vouchers to customers who voluntarily switch to an alternate flight at a less popular time. We explore the pros & cons of accepting these offers.
With Apple AirTags, you can track the location of your bags in real time. Thanks to a new feature, you can even share this information with some airlines if they lose your luggage.
Although checked bag fees generate extra income for US airlines, this short-sighted policy could be costing them far more than they earn.
Iberia owes me €400 (~AU$700) in EU261 compensation after delaying me over 12 hours. But the airline has stonewalled every attempt to claim this – and it has form in doing so.