Qantas will close its airport service desks and sales counters, and reduce staffing levels at baggage services desks, resulting in the loss of around 100 jobs. The move will help Qantas to further cut costs, but frequent flyers are concerned this will lead to service reductions and chaos when there are flight disruptions. As part … Continued
Thousands of stranded Australians are unable to return home due to restrictive caps on arriving international passenger numbers. Since July, the number of daily and weekly inbound passenger arrivals have been limited at all five of Australia’s major international airports. A maximum of 525 international travellers are permitted to arrive in Perth each week, with … Continued
Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not … Continued
A few weeks ago, Qantas cancelled almost all of its international flights until 24 October 2020. These cancellations were quietly extended yesterday by another five months, until the end of March 2021. The only exception is flights between Australia and New Zealand, which are currently scheduled to resume on 17 August 2020. However, the cancellation … Continued
If you’re currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is … Continued