Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued
Australian travellers have faced delays and longer waiting times at airports around the country over the past week after security was tightened. It follows the discovery of an alleged terrorist plot involving a flight from Sydney to Abu Dhabi. Following the arrest of four people last week, security was immediately enhanced at Australian airports. As … Continued
Would you fly on the same day as an important event, such as a wedding? That’s the question michaele asks this week as they weigh up the pros & cons of cutting their short trip even shorter in order to avoid arriving back in Australia on the day of their wedding. Looking for your advice … Continued
It’s been an embarrassing week for Jetstar after the airline was ranked last in an international survey comparing more than 70 airlines. The abysmal ranking earned Jetstar just one star out of five in the survey conducted by Choice in conjunction with Consumers International. But is Jetstar really the worst airline in the world? The … Continued
Flight delays can be frustrating, but sometimes there’s a silver lining. If you’re flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The “EU261” regulations entitle passengers to … Continued