Are Ground Handlers Gaming Baggage Delivery KPIs?
Airlines often use the time it takes to get the first bag onto the carousel as a key performance metric for baggage handlers. Are ground handling companies gaming this to inflate their KPIs?
Tag: Flight Delays
My Review of ‘The Chairman’s Lounge’ by Joe Aston
Former AFR columnist Joe Aston’s new book, The Chairman’s Lounge, covers much more than just the Prime Minister’s relationship with Alan Joyce. Is it worth adding to your Christmas reading list?
Qantas Pulls Boeing 717 Out of Retirement… Twice
Qantas officially retired its last Boeing 717 on 26 October 2024, but it’s since been called out of retirement to fill in for other planes… twice.
Europe’s Surprising Flight Delay Trend
In Europe, airlines put a lot of effort into limiting delays to under two, three or four hours. They have a strong financial incentive to do so, and it works.
QantasLink Retires Its Last Boeing 717
It’s the end of an era for QantasLink’s Boeing 717, with the last flight scheduled from Sydney to Canberra on Saturday, 26 October.