Aviation White Paper Lets Down Australian Consumers
The Australian government has proposed a new airline ombudsman and Charter of Customer Rights in its Aviation White Paper. This does very little for consumers.
Tag: Flight Delays
Qantas Diverting Perth-London Flights via Singapore
Qantas’ direct flights from Perth to London are making an extra stop to refuel in Singapore due to tensions in the Middle East.
Qantas to Pay $20 Million to Customers It “Misled”
Qantas has agreed to compensate a combined $20 million to 86,597 customers that the airline now admits it “misled” by selling tickets on flights it had already decided to cancel.
Why Did Bonza Fail?
It had so much potential, but ultimately Australian low-cost airline Bonza has failed and entered voluntary administration. We analyse the factors that led to this moment.
How to Stop Airlines Losing Your Checked Baggage
If travelling without checked luggage isn’t an option, these are some ways to minimise the risk of your bags going missing in transit.