How to Stop Airlines Losing Your Checked Baggage
If travelling without checked luggage isn’t an option, these are some ways to minimise the risk of your bags going missing in transit.
If travelling without checked luggage isn’t an option, these are some ways to minimise the risk of your bags going missing in transit.
Australian frequent flyers overwhelmingly want a European-style air passenger compensation scheme and an independent airline ombudsman.
If you’re rebooked on a different flight, request an “original routing credit” to get the Qantas points and status credits you should have earned.
I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
The ACCC is taking Qantas to court, alleging the airline continued to sell tickets on more than 8,000 flights it had already cancelled.