Qantas Abandons Passengers Mid-Trip

When booking a series of flights on one ticket, you would expect to be looked after if the first flight was delayed and you missed your onward connection as a result. But this is not what happened to an AFF member who recently booked a Qantas ticket to Greece. In fact, Qantas abandoned the passengers … Continued

Flying Soon? Expect Delays & Disruptions.

If you’re planning to travel over the upcoming winter school holidays, you’re not alone. Millions of Australians will take to the skies over the coming weeks, in what is set to be an even busier travel period than the Easter holidays. Many Australians are preparing to travel to international destinations such as Europe and Bali. It’s … Continued

Qantas Customer’s Nightmare Trip to London

When deciding which airline to fly to London, there were several reasons that Peter, the husband of AFF member Alectoris, decided to book with Qantas. A key consideration was that Qantas offers non-stop flights from Australia to the UK, avoiding the uncertainty of transiting via a third country given the changing COVID-19 situation. Being particularly … Continued

Qantas Offloads Bags, Passengers from Darwin-London Flights

Qantas has been forced to offload passengers and bags from its Darwin-London flights over recent days due to repair works taking place on the main runway at Darwin International Airport. Numerous passengers have been bumped from flights QF1 and QF9 in recent days, often with little warning. One Qantas passenger, for example, was sent an … Continued

Podcast #82: Berlin’s Surprisingly Functional New Airport

It may have opened almost a decade behind schedule after being plagued by outrageous construction problems that made it the butt of jokes for years. But now that Berlin Brandenburg Airport (BER) has finally opened, Matt recently discovered that it’s so efficient and functional that it’s almost disappointing. (Except for the contaminated tap water!) Also … Continued