600,000 Thomas Cook customers are now stranded overseas after the UK-based travel company filed for insolvency yesterday. Around a quarter of these passengers are British holidaymakers. The 178-year-old company operates airlines, resorts, hotels and cruises, and specialises in selling Europeans package holidays to sunny destinations. The Thomas Cook Group owns Thomas Cook Airlines, as well … Continued
They say that if you can’t afford travel insurance, you can’t afford to travel! In Episode 16 of the AFF on AIR podcast, Matt chats to James Green about the importance of travel insurance, and what to look out for when purchasing or claiming on a travel insurance policy. Also, ever wondered what goes into … Continued
They say that if you can’t afford travel insurance, you can’t afford to travel! In this episode, Matt chats to James Green about the importance of travel insurance, and what to look out for when purchasing or claiming on a travel insurance policy. Also, ever wondered what goes into an airline safety video? This … Continued
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued