Flight delays and cancellations can happen on all airlines for many different reasons. But the way airlines handle lengthy delays can vary drastically. Some airlines will provide meal vouchers and compensation for delays. Accommodation may also be offered in the event of an overnight flight delay. But in Australia, there are no minimum standards or requirements. … Continued
Travel insurance is a must-have for anyone that travels overseas. But finding travel insurance for seniors over the age of 70 can be easier said than done. Many travel insurance policies have age limits, while other providers impose a higher excess, higher premiums or restrict the cover available to senior travellers. Travel insurance for seniors … Continued
Bali’s international airport has re-opened but many flights are still disrupted due to volcanic ash. Since last Thursday, many flights between Australia and Denpasar have been delayed, diverted or cancelled. And most passengers won’t be covered by travel insurance. Bali’s Mt Agung, which first erupted in November last year, is once again the culprit. The … Continued
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued