Travel Insurance is a popular topic of discussion on the Australian Frequent Flyer website. We really believe that proper insurance cover is vital! We provide tips to help you decide which travel insurance policy is best for you.
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued
If you’re travelling overseas, travel insurance is extremely important. But this is especially the case if you’re visiting the United States. Medical bills in the USA routinely run into the hundreds of thousands of dollars, and payment is often required upfront. If something happens and you need urgent medical treatment, you could even be refused … Continued
The 28 Degrees Mastercard has added a unique new benefit for travellers. Cardholders are now entitled to complimentary airport lounge access for themself and up to 4 guests, where available, if their flight is delayed by at least 2 hours. There is no charge; you’ll just have to register each flight at least 6 hours … Continued
Delays, food poisoning, missing baggage… there’s plenty that can go wrong when travelling overseas. Unfortunately, if you’re travelling to Europe, there are also plenty of pickpockets that will try their best to ruin your trip. AFF member OZDUCK is lucky to still have a wallet after pickpockets in the Spanish city of Barcelona attempted to … Continued
Osaka’s Kansai Airport is closed until further notice following the most powerful typhoon to hit Japan in 25 years. The typhoon, which killed at least 10 people in Japan, caused extensive flooding and damage to Kansai International Airport (KIX). Following the storm, 3,000 passengers and airport staff were stranded inside the airport terminal after a … Continued
Travel vaccinations are important to prevent you from getting sick overseas. But they’re also necessary for another reason that many travellers overlook. Not getting the right vaccinations could void your travel insurance. All insurance policies contain various clauses that exclude cover if the traveller fails to take sensible precautions to prevent their loss or injury. … Continued
Flight delays and cancellations can happen on all airlines for many different reasons. But the way airlines handle lengthy delays can vary drastically. Some airlines will provide meal vouchers and compensation for delays. Accommodation may also be offered in the event of an overnight flight delay. But in Australia, there are no minimum standards or requirements. … Continued
Travel insurance is a must-have for anyone that travels overseas. But finding travel insurance for seniors over the age of 70 can be easier said than done. Many travel insurance policies have age limits, while other providers impose a higher excess, higher premiums or restrict the cover available to senior travellers. Travel insurance for seniors … Continued
Bali’s international airport has re-opened but many flights are still disrupted due to volcanic ash. Since last Thursday, many flights between Australia and Denpasar have been delayed, diverted or cancelled. And most passengers won’t be covered by travel insurance. Bali’s Mt Agung, which first erupted in November last year, is once again the culprit. The … Continued
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued