Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

A Comair Boeing 737 at Livingstone Airport, Zambia

Comair (Kulula & British Airways in South Africa) in Liquidation

Comair, a private South African airline which operated flights under the British Airways and Kulula brands, has gone into liquidation. All flights have been cancelled and the airline, which was a Qantas Frequent Flyer partner, will sadly now cease to exist. It marks the end of an airline which had been around since 1946. How … Continued

Virgin Australia Boeing 737-800

Virgin Australia’s Flights to Bali Selling Fast

Virgin Australia will next week resume flying from Sydney, Brisbane and Melbourne to Bali. It will be the first time Virgin has flown to Indonesia since March 2020, but the airline is coming back strong with many flights already sold out weeks in advance! From 15 June 2022, Virgin Australia will resume daily Sydney-Denpasar (Bali) … Continued

Qantas A380 Economy Class seats

Qantas Flexible Classic Rewards Extended to September 2022

Qantas Frequent Flyer has extended its offer of fee-free changes and cancellations on Classic Flight Reward bookings for at least another three months. Previously only applicable to bookings made with Qantas points until 30 June 2022, Qantas’ Flexible Classic Rewards policy now applies to domestic and international bookings made up to 30 September 2022. When … Continued

United Airlines Boeing 787

United Airlines Will Fly to Brisbane

United Airlines will fly from Brisbane to San Francisco from October, becoming the first airline to add new service between Australia and the United States since the pandemic. From 28 October 2022, United will fly three times per week between Brisbane and San Francisco using Boeing 787-9 Dreamliners. This is the schedule: Tickets are already … Continued

Singapore Airlines 777

Major Singapore Airlines KrisFlyer Award Devaluation (2022)

Singapore Airlines’ KrisFlyer loyalty program will increase the cost of award flights and upgrades across the board from next month. In further bad news, KrisFlyer has also announced a devaluation of its stopover benefit on award bookings. It’s the third significant devaluation to the KrisFlyer program in five years, following previous increases to award pricing … Continued

Manila, Philippines

Qantas Opens New Call Centre in Manila

EXCLUSIVE | Most Qantas customers who’ve tried to contact the airline’s call centre in recent months will be aware that it has major problems. Apart from the long wait times often running into hours, nearly everyone who doesn’t have Qantas Platinum or Platinum one status is having their calls redirected to one of Qantas’ outsourced … Continued

Rex Business Class

Rex Filling Business Class with Free Upgrades

Rex may not yet have a frequent flyer program or competitive airport lounges, but its airfares on capital city routes are affordable and its on-board service is pretty good. Plus, on domestic flights operated by Boeing 737s, many Rex passengers have been lucky enough to get randomly upgraded for free to Business Class! Since Rex … Continued

Virgin Australia 737 business class

Earn Status Credits on Velocity Reward Flights

Velocity Frequent Flyer members can earn status credits on all Virgin Australia reward seat bookings for the next two months, with Velocity bringing back the promotion that it ran from October 2021 until March 2022. This new limited-time promotion covers Virgin Australia reward seats booked using Velocity points, for travel from 1 June until 31 … Continued

The Australia DPD App doesn't work properly

The Australia DPD App Doesn’t Work Properly

Since February 2022, the Australian government requires all passengers arriving in Australia on an international flight to complete a Digital Passenger Declaration (DPD) within 7 days before departure. This can be done online or on the “Australia DPD” smartphone app. In theory, this system is supposed to save travellers time by allowing them to submit … Continued