Author: Matt Graham
Why Do Booking Websites Ask If You’re Travelling for Work?
Have you ever noticed when booking a flight, hotel or rental car online that you’re asked whether you’re travelling for work? This data is useful information for travel companies and booking agencies, as it helps them understand their customers better and tailor the booking experience. But what exactly happens when you select “travelling for work”, … Continued
Stewart Island Flights Review (Oban to Invercargill)
Stewart Island Flights is a small airline based in Invercargill on New Zealand’s South Island. Specialising in commercial and charter flights to Stewart Island, the airline has a fleet of just four light aircraft. I recently flew with Stewart Island Flights from Oban, the main town centre on Stewart Island, to Invercargill. Normally in a … Continued
Qantas Offers Easy Status Extensions until June 2022
Qantas Frequent Flyer has announced another round of status extension offers, in light of the current travel downturn in Australia and the extended international border closure. Qantas is now offering further 12-month status tier extensions to Silver, Gold, Platinum and Platinum One frequent flyers whose status would have been due to expire between now and … Continued
Qantas Plans Second Points Auction
Qantas says last week’s Points Auction was so successful that it will hold a second one later this year. In Qantas’ inaugural Points Auction, a total of 12,314,485 Qantas Frequent Flyer points were spent on five “money can’t buy” products and experiences, including a used pair of Qantas A380 Skybed seats which sold for 2 … Continued
Delta Cuts Domestic Lounge Access for Velocity Members
Gold and Platinum members of Virgin Australia’s Velocity Frequent Flyer program will no longer have access to Delta Sky Club lounges when travelling with Delta on a domestic flight from 1 September 2021. Velocity is also making changes to points earning rates with Delta Air Lines from the same date. From 1 September 2021, Velocity … Continued
Finn-UNFair: Thousands Lost in Compensation Nightmare
Multiple Finnair passengers have been left up to AU$13,000 each out of pocket, through no fault of their own, after they tried to claim EU261 compensation for flights delayed due to mechanical faults. In the European Union, airlines are legally required to compensate passengers for flights delayed by more than 3 hours, except in extraordinary … Continued
Podcast #66: EU261 Claims Cost Finnair Passengers Thousands
There are countless “claim agencies” that specialise in claiming EC261/2004 (EU261) compensation from airlines for flight delays, cancellations and overbooking in the European Union. Their promise is simple: They’ll chase up airlines for money legally owed under European laws, on behalf of airline passengers who lack the time or expertise to do it themselves. Most … Continued
EU261 Claims Cost Finnair Passengers Thousands – AIR066
There are countless claim agencies in the European Union that specialise in pursuing airlines for compensation owed under the EC261/2004 regulation. Their promise is simple: They’ll chase up airlines for money owed under EU laws for flight delays, cancellations and instances of overbooking on behalf of airline passengers who lack the time or expertise … Continued
Overseas Residents No Longer Exempt from Outbound Travel Ban
Australian citizens and permanent residents who normally live overseas will no longer be exempt from the Australian government’s outbound travel ban from 11 August 2021. As Travel Daily has reported, federal Minister for Health and Aged Care Greg Hunt has made an amendment to the legislative instrument that was implemented in March 2020 to Australians … Continued