Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
What Could Oneworld Alliance-Wide Upgrades Look Like?
In late 2019, Australian Frequent Flyer revealed that the Oneworld alliance was considering allowing frequent flyers of any Oneworld airline to use their points to upgrade on any other airline in the alliance. The news of Oneworld alliance-wide upgrades was welcomed by frequent travellers, and recently, Oneworld CEO Rub Gurney confirmed to Cranky Flier that the new upgrade proposition … Continued
Jetstar Refunds Erroneous Change Fees
Jetstar has refunded passengers that were incorrectly charged a $131 fee to change their flight after Jetstar cancelled on them and failed to provide a suitable alternative. Australian Frequent Flyer member sammy had booked a return flight from Sydney to Maroochydore (Sunshine Coast) during a recent sale. This member had flown to the Sunshine Coast last … Continued
Virgin’s COVID-19 Business Class Experience Disappoints
I’ve previously written a fairly positive review of Virgin Australia’s Boeing 737 Business Class. But during COVID-19 it’s a very different experience. As I discovered on a recent flight from Canberra to Brisbane, Virgin Australia Business class passengers are no longer receiving even close to the full Business class experience during COVID-19. Flight Details Flight number … Continued
How to Save at Least 5% at Dan Murphy’s
Dan Murphy’s is popular with wine-loving Australian Frequent Flyer members for its wide range of alcoholic beverages and regular deals – many of which are shared on AFF’s dedicated Dan Murphy’s Wine Deals thread. But did you know that you can also save at least an additional 5% off anything sold at Dan Murphy’s? The … Continued
Queensland Shuts Border to Greater Sydney
Last weekend, the newly-relaunched Sydney Morning Herald travel section was filled with articles and full-page advertisements for holidays in Queensland. Just a few days later, on 29 July, Queensland Premier Annastacia Palaszczuk announced that she would close the state’s border to anyone from “greater Sydney” from 1am on Saturday, 1 August 2020. Queensland reopened its border from … Continued
ACCC Forces Etihad to Refund Cancelled Flights
Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not … Continued
Woolworths Relaunches Everyday Rewards
The Woolworths Rewards loyalty program has been renamed to its original name of “Everyday Rewards”, effective from 29 July 2020. The new program is now being rolled out nationwide. You’ll still earn 1 point per $1 for purchases from Woolworths, and you’ll still be able to redeem 2,000 points for either $10 off your shopping … Continued
Qantas Dream Planner Sends Real-Time Reward Alerts
Qantas Frequent Flyer has launched its new “Dream Planner” tool which it says will send real-time notifications of reward seat availability to frequent flyers. Designed to make it easier to redeem Qantas points, the service will also inform Qantas customers of special offers to their favourite destinations. Originally due to launch on 28 July, the … Continued
Podcast #41: Farewell to the Queen of the Skies
This week, Australia said farewell to a national icon. Over the past 49 years, Qantas has operated almost every variant of the Boeing 747 in existence. In fact, the flying kangaroo was once an all-747 airline. Now, the queen of the skies has been placed into early retirement in the Mojave desert. The iconic Boeing … Continued