Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

LATAM Airlines 787

LATAM Airlines Has Left Oneworld

South American airline LATAM has left the Oneworld alliance today. LATAM Airlines announced its intention to exit Oneworld in September 2019, initially proposing an October 2020 departure date. This was later brought forward to 1 May 2020. Although LATAM Airlines has departed the Oneworld alliance, it retains extensive partnerships with some Oneworld member airlines including … Continued

Qatar Airways 777

Which International Airlines Still Fly to Australia in May 2020?

With Australia’s borders effectively closed, and most Australians banned from leaving the country for the time being, it’s fair to say that demand for international air travel is weak right now. Many airlines have responded by reducing or eliminating international flights to or from Australia. But the movement of cargo is more important than ever. … Continued

Virgin Australia 777 in Abu Dhabi

Virgin Australia Creditors Owed $6.8 Billion

Virgin Australia currently owes $6.8 billion – more than previously thought – to around 12,000 creditors, the administrators have revealed. More than 9,000 of those creditors are Virgin employees, which are owed a combined total of $451 million. It also turns out that the trust backing the value of Velocity Frequent Flyer points is owed … Continued

Struggling Hotels Offer “Work from Hotel” Packages

Struggling hotels are now offering “work from hotel” day room packages to people struggling to work productively from home. If you can’t get to your normal office, but you’re sick of working from home, this could be perfect for you! For as little as $59 per day, you’ll have your own private hotel room for … Continued

Empty SYD T3 in Mach 2020

What to Expect on Domestic Flights during COVID-19

While the COVID-19 lockdowns continue, most of us are staying home and are not travelling. But some people still need to travel for work or compassionate reasons, which is why the federal government is subsidising domestic flights for the next two months. Qantas, Virgin Australia, Jetstar and some regional airlines, including Regional Express and Airnorth, … Continued

Qantas lounge entry

Should You Request a Qantas Credit Voucher Now?

If you’re currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is … Continued

Flight Centre

Flight Centre Caps Refund Cancellation Fees

Flight Centre has now capped its controversial cancellation fees at $600 per booking and extended the validity of its credit vouchers. But this may not be enough to stem the enormous customer backlash over the travel agency’s COVID-19 policy. Flight Centre has come under fire for charging $300 per passenger in its own cancellation fees … Continued

Coronavirus graphic

COVID-19 Travel Update: 24 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 24 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued

American Express charge cards

Amex Platinum Cardholders Get Double Points until July

Amex Platinum and Amex Centurion cardholders have been offered double Amex Membership Rewards points on all purchases from 22 April until 20 July 2020. The offer applies automatically for all Platinum and Centurion cardholders and there is no need to register. The following notice is being displayed to eligible cardholders on the Amex website: Double Rewards: … Continued