Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Mistake

Australia’s Unfair Airline Downgrade Policies Need Reviewing

Last week, we brought you the story of the Qantas passengers that were involuntarily downgraded on a flight from Tokyo to Melbourne after their Business class seats became inoperable. They were not given any alternative but to accept the airline’s paltry offer of compensation – which they still have not received because they’ve since been … Continued

How to Maximise Coles Flybuys & Woolworths Rewards Points

Woolworths Rewards Now Better Value than Flybuys?

For many years, the Flybuys loyalty program of Coles had an arguably better value proposition for frequent flyers. But, following recent positive changes to the Woolworths Rewards program, the tide may have turned. Back in 2015, Woolworths axed its partnership with Qantas Frequent Flyer in favour of a program where points were only earned on … Continued

Virgin Australia 737 Business Class Review (Auckland-Rarotonga)

With more than 80 aircraft, the Boeing 737-800 is the backbone of Virgin Australia’s domestic and international short-haul fleet. In this review, we test the Business class seats and service on one of Virgin Australia’s Pacific Island routes. Flight Details Flight number VA91 Route Auckland (AKL) to Rarotonga (RAR) Aircraft type Boeing 737-800 Class of … Continued

Santiago Chile map

Chile Removes USD117 Reciprocity Fee for Australians

The Chilean government will remove the reciprocity fee charged to Australians upon arrival in Chile from Monday, 16 December 2019. However, Australians will be required to apply for an eVisa before travelling to Chile from 16 May 2020. This means that, from tomorrow, Australian citizens arriving at Santiago International Airport will no longer be required … Continued

Qantas status cards

Podcast #26: Status Runs

If you’re a little bit short of the next airline status tier, a status run can get you over the line. In Episode 26 of the AFF on AIR podcast, learn about the best status runs with Virgin Australia, Qantas and the three major alliances. This episode also includes the latest frequent flyer news and … Continued

Status Runs – AIR026

  If you’re a little bit short of the next airline status tier, a status run can get you over the line. In this episode, learn about the best status runs with Virgin Australia, Qantas and the three major alliances. This episode also includes the latest frequent flyer news and an extended interview with AFF … Continued

Airport boarding gate agents speak to passenger downgraded

Qantas Forces Business Passenger to Accept Downgrade

  A Qantas Business class passenger has vowed never to fly with the airline again, after they were forced to accept a downgrade to Economy on an overnight international flight. Janet Riddell had paid for a Business Class ticket on Qantas flight QF80 from Tokyo Narita to Melbourne. The ticket was booked seven months in … Continued

Jetstar A320

Jetstar Pilots’ Strike Cancels Many Flights from 13-15 December 2019

Jetstar has been forced to cancel over 100 flights this weekend due to strike action being taken by the airline’s pilots. Jetstar will cancel 30 services on Friday 13 December, 44 services on Saturday 14 December, and 46 flights on Sunday 15 December 2019, with most of the cancelled flights on Jetstar’s domestic network. But … Continued

El Al Israel Airlines Boeing 737

El Al to Trial Direct Melbourne-Tel Aviv Flights?

Israeli airline El Al plans to test the waters with three non-stop flights from Melbourne to Tel Aviv during April and May 2020. Tickets are now on sale for the trial flights, and you can even earn Qantas points. If the trial proves that the flights are commercially feasible, the airline could add year-round service direct … Continued