Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Flying a Family to Japan on Points
Redeeming frequent flyer points for Business class seats can be difficult at the best of times – let alone four seats on the same flight. But that’s exactly what one member is hoping to do for their upcoming family holiday to Japan. We’re planning a family trip to Japan for October 2018 and will have enough … Continued

Tigerair Cancels All Bali Flights
Tigerair has been forced to cancel all of its flights between Australia and Indonesia, effective from Wednesday 11 January. The snap decision by the Indonesian government to ban Tigerair from flying to the country has resulted in chaos as thousands of Tigerair passengers were left stranded. Tigerair operates three international routes to Bali from Melbourne, … Continued

Virgin Flyers Lose Los Angeles Lounge Access
Virgin flyers with Gold Velocity status will no longer receive lounge access in Los Angeles when flying on Virgin Australia. Gold Velocity members previously enjoyed access to the Star Alliance lounge in Los Angeles. Instead, Virgin flyers departing from Los Angeles to Sydney, Brisbane or Melbourne will now receive a $40 voucher to spend in … Continued
Compensation for mid-air injury
It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued

Virgin Considers Domestic Premium Economy Comeback
Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin’s Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker space and use of … Continued
A Festive Season Cruise around South-East Asia
This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand. After a great trip to Dubai just after … Continued
Qantas Points Expiry: Unfair
Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. … Continued

Discounted Admirals Club Lounge Access
If you regularly fly with American Airlines, Admirals Club lounges provide a welcome sanctuary away from the hustle & bustle of crowded airports. Entry to the Admirals Club doesn’t come cheap though, with American Airlines charging $500 per year for membership. But if you’re a U.S. resident, did you know that you can gain unlimited … Continued

No Value in Business Class?
Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single … Continued