Jetstar

Jetstar is a low-cost carrier that is part of the Qantas Group. You can redeem Qantas points to fly with Jetstar, as well as earning Qantas points and status credits when you purchase certain bundles with your Jetstar ticket. Below you can find our recent articles on Jetstar.

Jetstar Dash 8

Jetstar Abandons Regional New Zealand, China

Low-cost carrier Jetstar will axe all regional routes within New Zealand, with the last flights to operate on 30 November 2019. Although Jetstar has announced that this is currently only a “proposal”, the airline is already offering refunds to customers that booked a regional New Zealand domestic flight for travel from December 2019. Tickets beyond … Continued

25 Sep 2019 Jetstar
Jetstar 787

Jetstar Points Planes to Japan a Poor Deal

Qantas Frequent Flyer is expanding its Points Plane concept to Jetstar. Until 17 September 2019, Qantas says you’ll be able to book any available seat on Jetstar flights between Australia and Japan, as well as across the Jetstar Japan network, for travel between 12 November and 12 December 2019. If you’ve been saving up your … Continued

7 Sep 2019 Jetstar
Qantas First Lounge Sydney A380

Qantas Lounge Run Backfires Spectacularly

When booking flights from Melbourne to Cairns last week, timmy-t thought it would be a great idea to book the whole family on a Jetstar Dreamliner service departing from the international terminal. As this member has Qantas Platinum status, this would allow the family to enjoy a pleasant breakfast in the Qantas First Lounge before boarding the non-stop … Continued

4 Jul 2019 Jetstar
Seoul South Korea

Jetstar Adds Flights to South Korea

Jetstar will launch 3x weekly flights from Gold Coast to Seoul, South Korea from 8 December 2019. The Jetstar flights to Seoul’s Incheon International Airport will be operated by Boeing 787-8 Dreamliners with 314 Economy seats and 21 reclining Business seats. The flight time will be just over 9 hours. Flights will run on Wednesdays, … Continued

4 May 2019 Jetstar
Qantas 747

Lucky Upgrade for Hawaii-Bound Jetstar Passengers

Thousands of lucky Jetstar passengers received a pleasant surprise on their flights to or from Hawaii over the past few weeks. Instead of flying on a cramped Jetstar Dreamliner, passengers booked to fly between Sydney and Honolulu have instead been flown on a Qantas Boeing 747 and received the full Qantas service. Some lucky passengers … Continued

17 Apr 2019 Jetstar
Jetstar Refunds Erroneous Change Fees

Jetstar Fined by ACCC for Misleading Customers

The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued

19 Dec 2018 Jetstar
Jetstar review

Delays with Jetstar Points & Status Credits

When flying Jetstar, Qantas Frequent Flyer members can earn Qantas points and status credits by purchasing a Starter or Max Bundle. But, in recent months, these points and status credits have been taking an unacceptably long time to post. And, in many cases, the Jetstar points and status credits are not crediting at all without … Continued

18 Oct 2018 Jetstar
Auckland, New Zealand

Cheap Flights to New Zealand from $185 return

Dreaming of a visit to the land of the long white cloud? Cheap flights to New Zealand are on sale now, with tickets to Christchurch, Auckland and Wellington starting at just $185 return. Flights to Queenstown are also on sale. These fares are available departing from Sydney, Melbourne and the Gold Coast. These cheap flights … Continued

9 Jun 2018 Jetstar
Jetstar Refunds Erroneous Change Fees

No More Cash Payments on Jetstar Flights

Jetstar will no longer accept cash payment for in-flight purchases from 1 May. From this date, you’ll only be able to pay for drinks, meals, entertainment, blankets and comfort packs with a credit card. With cash payments on Jetstar flights being removed, Jetstar passengers without a credit card will no longer be able to purchase … Continued

19 Apr 2018 Jetstar
Qantas 2019-20 Financial Results a Mixed Bag

No Compensation for Qantas Downgrade to Jetstar

Qantas has refused to provide compensation to customers downgraded from Qantas’ own services to Jetstar. Downgraded passengers also lost most of the benefits of their original tickets including complimentary food, in-flight entertainment and seat selection after Qantas cancelled their flights. In one case, AFF member tea&coffee was downgraded from Qantas Business class to a middle … Continued

1 Mar 2018 Jetstar

Qantas Loyalty Bonus Error

Numerous AFF members have reported that their status credits earned from Jetstar flights are no longer counting towards the Qantas Loyalty Bonus. Qantas Frequent Flyer members earn a Loyalty Bonus for every 500 status credits accumulated in each membership year. The reward is a choice between 8,000 bonus frequent flyer points or 50 extra status … Continued

18 Jan 2018 Jetstar
Jetstar 787 takes off

Jetstar Enhances Value-Added Bundles

Jetstar has recently reduced the price of its Max Bundle dramatically. This now makes it a relatively attractive option, not only for adding flexibility to your fare but also for earning Qantas points and status credits. The changes to the Max Bundle are twofold. On one hand, some of the flexibility has been removed. It … Continued

30 Oct 2017 Jetstar