Thousands of lucky Jetstar passengers received a pleasant surprise on their flights to or from Hawaii over the past few weeks. Instead of flying on a cramped Jetstar Dreamliner, passengers booked to fly between Sydney and Honolulu have instead been flown on a Qantas Boeing 747 and received the full Qantas service. Some lucky passengers … Continued
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued
When flying Jetstar, Qantas Frequent Flyer members can earn Qantas points and status credits by purchasing a Starter or Max Bundle. But, in recent months, these points and status credits have been taking an unacceptably long time to post. And, in many cases, the Jetstar points and status credits are not crediting at all without … Continued
Dreaming of a visit to the land of the long white cloud? Cheap flights to New Zealand are on sale now, with tickets to Christchurch, Auckland and Wellington starting at just $185 return. Flights to Queenstown are also on sale. These fares are available departing from Sydney, Melbourne and the Gold Coast. These cheap flights … Continued
Jetstar will no longer accept cash payment for in-flight purchases from 1 May. From this date, you’ll only be able to pay for drinks, meals, entertainment, blankets and comfort packs with a credit card. With cash payments on Jetstar flights being removed, Jetstar passengers without a credit card will no longer be able to purchase … Continued