Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Hong Kong

Up to 50% off Qantas Reward Flights

Until Monday 30 April, you can save up to 50% off Qantas reward flights to a range of destinations! Classic Flight Rewards to Hobart, as well as Shanghai, Beijing, Hong Kong, Tokyo and Osaka are all on sale. The discount applies to the points required and is only available on Economy award bookings. Taxes, fees … Continued

28 Apr 2018 Qantas
Copenhagen, Denmark

Case Study: Booking Flights to Europe with Velocity Points

Ever struggled to work out how best to redeem your frequent flyer points? Perhaps you can gain some insights from AFF member travelislife. They’ve written a detailed case study, explaining how they booked a Business class trip to Europe with Velocity points. This member redeemed reward flights from Melbourne to London, returning from Copenhagen to Melbourne … Continued

28 Apr 2018 Virgin Australia
Qantas 747

Qantas to Fly 747s to Hawaii

Qantas has announced that it will fly Boeing 747 jumbo jets to Honolulu over the Australian summer period. The move sees the introduction of Premium Economy on the Sydney-Honolulu route, as well as a huge increase in the number of Business class seats available to Hawaii. Qantas will fly Boeing 747s to Hawaii from 7 … Continued

27 Apr 2018 Qantas
Lost and found airport sign

Recovering Lost Property from Airlines

We’ve all been there at some point! After getting off a flight, you realise that you left something of value on board the plane. That’s exactly what happened to AFF member Jenya recently after an exhausting overnight Qantas flight from Perth to Melbourne. Forgot my sunglassess in seat pocket on redeye from PER to MEL (was … Continued

26 Apr 2018 Post Flight
China Eastern 777

Benefits for Qantas Frequent Flyers on China Eastern

Since 2015, Qantas has been in an extensive alliance with Shanghai-based China Eastern Airlines. The partnership is the equivalent of the Qantas-Emirates joint venture. Despite this, it doesn’t seem to receive much attention. So what exactly can Qantas frequent flyers on China Eastern expect? China Eastern is part of the SkyTeam alliance. But the partnership … Continued

21 Apr 2018 Qantas
Qantas A330 Business suites

Qantas Upgrades in Exchange for Flexibility

There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued

19 Apr 2018 Qantas
Jetstar Refunds Erroneous Change Fees

No More Cash Payments on Jetstar Flights

Jetstar will no longer accept cash payment for in-flight purchases from 1 May. From this date, you’ll only be able to pay for drinks, meals, entertainment, blankets and comfort packs with a credit card. With cash payments on Jetstar flights being removed, Jetstar passengers without a credit card will no longer be able to purchase … Continued

19 Apr 2018 Jetstar
Singapore Airlines service desk at Changi Airport

Qantas vs Singapore Airlines Service: Chalk & Cheese

One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued

Empty wallet

Dodgy Travel Agent Pockets Airfare

A dodgy travel agent has been caught allegedly taking payment for Business class airfares while using their own frequent flyer points to make the booking. AFF member Iggy_type_r discovered the travel agent’s actions only after the airline refused to credit any points for their flights to Europe. No points or status credits were earned because the … Continued