Contacting Qantas by SMS: Does it Work?

Need to contact Qantas? Given the lengthy hold times experienced when trying to phone the Qantas call centre, it can be worth looking at alternative methods – especially if your request is not complicated. As an alternative to calling, Qantas customers can already get in touch with the social media team via Facebook and Twitter. … Continued

Why Buying Avios is Good Value for Short Flights

UPDATE: Avios partner award prices have increased slightly since this article was written. Here are the new award charts for short-haul redemptions on Qantas and other Oneworld airlines: Distance Avios (Economy) Avios (Business) 0-650 miles 6,000 12,500 651-1,151 miles 9,000 16,500 1,152-2,000 miles 11,000 22,000 The article below from February 2019 refers to the old … Continued

Virgin’s Lounge Network is Still a Work in Progress

With the planned opening date for Virgin Australia’s new Wellington lounge pushed back until April, Virgin passengers departing Wellington remain without lounge access for now. Meanwhile, Virgin Australia passengers departing Brisbane on international flights are being relegated to third-party lounges as construction of the new Brisbane “My Lounge” continues. Virgin’s Brisbane lounge is now due to … Continued

Maximise Double Qantas Status Credits – February 2019

Qantas has just released its much-anticipated Double Status Credits offer for February 2019! Until Monday 25 February, you can earn double Qantas status credits for new Qantas flight bookings when travelling between 25 February and 31 August 2019. To participate in this promotion, be sure to first register on the Qantas website. By taking advantage … Continued

Virgin Australia Back on Track to Profitability

Virgin Australia has recorded its best half-year financial results in 11 years. Announcing a statutory profit after tax of $73.8 million from July to December 2018, it’s the airline’s best first-half result since the 2008 financial year and a significant improvement from last year. The standout performer for the Virgin Australia Group was Virgin’s domestic … Continued