In Flight Wifi availability [Virgin Australia]

[Wolbi136]

I've got a reward seat on the CNS-HND route in October which will likely be operated by a 737-8. I'm also platinum status so get complimentary in-flight Wifi. I've flown the 737-8 a couple of times recently and once there was no entertainment or Wifi at all, and the second time there was entertainment only and no Wifi. Do any of Virgin's 737-8s have internet connection? I've also heard stories of the entertainment having issues. It would certainly make the 7.5 hours go a bit quicker!

 

[asterix]

I've got a reward seat on the CNS-HND route in October which will likely be operated by a 737-8. I'm also platinum status so get complimentary in-flight Wifi. I've flown the 737-8 a couple of times recently and once there was no entertainment or Wifi at all, and the second time there was entertainment only and no Wifi. Do any of Virgin's 737-8s have internet connection? I've also heard stories of the entertainment having issues. It would certainly make the 7.5 hours go a bit quicker!

We flew CNS-HND with Virgin on 26/06/2024 and had inflight wifi and entertainment on BYOD.

 

[RooFlyer]

I've had much better success in having wifi on VA recently - each of my past 6 flights. Hopefully you'll be OK but I still make sure my phone is also loaded!

 

[PERLHR]

I had none on a max between SYD and PER a few weeks back. The max was one week old at that time. I messaged VA asking them to tell me why I should not just dump them for QF who offer now probably a much better experience, at least down the back although I did happen to be in biz). After the usual standard response of how sorry they were I went back and reiterated that for a five hour flight without blanket or pillow at least wifi should be a must. We settled on 5,000 point credit.

 

[Wolbi136]

It's only been the MAX 8s and the newer ex-Silk Air -800s where I've had a hit and miss experience. All their other aircraft have had IFE and Wifi working perfectly.

 

[henrus]

I messaged VA asking them to tell me why I should not just dump them for QF who offer now probably a much better experience, at least down the back although I did happen to be in biz)

Give me the economy x and VA wifi any day of the week. Qantas as a platinum gets nothing special in legroom or wifi noting that whilst it’s free it’s heavily oversubscribed with many 737 flights seeing 300+ active connections to the internet. When it works VAs wifi has a 600-700ms ping and often 50mbps speeds whereas QF is often 1000ms and 1-2mbps.

 

[p--and--t]

It's only been the MAX 8s and the newer ex-Silk Air -800s where I've had a hit and miss experience. All their other aircraft have had IFE and Wifi working perfectly.

Wondering if it is a max issue generally. I couldn’t get free wifi for J working on 4 x AeroMexico flight max flights.

 

[RooFlyer]

Wondering if it is a max issue generally. I couldn’t get free wifi for J working on 4 x AeroMexico flight max flights.

Doesn’t seem to be. Two of my last flights out of my past six VA successes were on Maxes.

 

[BRIS_VA_HAWK]

Onboard VH-YIG at the moment, wifi hasn't skipped a beat. Have had wifi for most of my VA services so far this year, so not complaining.

 

[Must...Fly!]

Have found video streaming to be hit & miss but generally better in 2024 than 2023. I mostly fly MEL-PER though so the extent of the southerly track probably has a significant effect on coverage.