Malaysian Airlines Enrich Program

[kpc]

I note that AMEX points can be TF to the Enrich program at a ratio of 4:3.

I tried to find out the following info from the MH website with limited success.

1) Flight availabilty in J and F....appears only generic info like "there is availability for that partic. route in that class for that month". Can you actually find out the exact flight availability online or do you have to call MH up?
2) Points required?... it seems you need to be a member to find out. In particular, I would like to find out how many points are required for a J and F Syd-Kul return?
3) Any idea of the amount of surcharges that need to be paid?
4) It seem you need to physically go to the MH office to ticket the award. Is that correct? Annoying but I guess I can live with that if the points for premium awards are not too bad.:idea:

Any Enrich members that can help with these questions?

Thanks

 

[oz_mark]

1) Flight availabilty in J and F....appears only generic info like "there is availability for that partic. route in that class for that month". Can you actually find out the exact flight availability online or do you have to call MH up?
2) Points required?... it seems you need to be a member to find out. In particular, I would like to find out how many points are required for a J and F Syd-Kul return?
3) Any idea of the amount of surcharges that need to be paid?
4) It seem you need to physically go to the MH office to ticket the award. Is that correct? Annoying but I guess I can live with that if the points for premium awards are not too bad.:idea:

Any Enrich members that can help with these questions?

Thanks

1) If you are a member you can search for a given day, and picking a few random days in May next year, there seems to be availibilty

2) Business is 75000 points return, and First Class is 90000 points return.

3) The calculator won't tell me as I don';t have sufficient points. But MH fuel surcharges are pretty unfriendly

4) Haven't redeemed on their new system (last year they moved to some dynamic system), so can't answer whether that is still true.

 

[kpc]

Thanks! So 100,000 AMEX MR gets Syd-Kul return in J, 120,000 AMEX MR for F. Something to think about:idea:. Can anyone elaborate more as to what sort of fuel surcharges are likely...in the Sq range??

 

[delfredo]

Thanks! So 100,000 AMEX MR gets Syd-Kul return in J, 120,000 AMEX MR for F. Something to think about:idea:. Can anyone elaborate more as to what sort of fuel surcharges are likely...in the Sq range??

It will be similar to SIA, in the $350-$400 range. 120K MR points for F looks to be a good deal but don't expect similar benefits to SIA F, even on non-A380 planes. Suggest you browse their websites to compare.

 

[Alanslegal]

Quick points comparison : SYD-KUL return.

J: MH @ 100K vs. SQ @ 76.5K (90K less 15% online discount).
F: MH @ 120K vs. SQ @ 119K (140K less 15% online discount).

Ignoring the fact that flying SQ means via SIN, it is better value flying J with SQ however equally the same when flying F.

 

[delfredo]

Quick points comparison : SYD-KUL return.

J: MH @ 100K vs. SQ @ 76.5K (90K less 15% online discount).
F: MH @ 120K vs. SQ @ 119K (140K less 15% online discount).

Ignoring the fact that flying SQ means via SIN, it is better value flying J with SQ however equally the same when flying F.

Can you redeem online for F on SQ? You may not get 15% discount redeeming over the phone.

 

[kpc]

Quick points comparison : SYD-KUL return.

J: MH @ 100K vs. SQ @ 76.5K (90K less 15% online discount).
F: MH @ 120K vs. SQ @ 119K (140K less 15% online discount).

Ignoring the fact that flying SQ means via SIN, it is better value flying J with SQ however equally the same when flying F.

Alan, the problem is award saver availability on Sq. The points you quote above are for Sq saver awards which are becoming increasingly more difficult to get on Sq. Ex Sydney, it is difficult to get 1x J saver return Syd-Sin-Kul, and just about impossible to get 2 seats. I think it is impossible to get F saver awards now between Syd and Sin as you can't get F savers on the A380, and there is no F class on the 777-200s which serve on the 2 other flights between Syd and Sin. There is no F class between Sin and Kul.

For these reasons, I am looking at Enrich and MH to fly 2x pax premium class between Kul and Syd.:idea:

 

[kpc]

Does anyone know whether you cqn do 1 way awards with Enrich? and is the points requirement simply 1/2 that of a return?
Thanks

 

[oz_mark]

1) Yes
2) No J is 45000 one way, F is 54000 one way.

 

[KLN]

I note that AMEX points can be TF to the Enrich program at a ratio of 4:3.

I tried to find out the following info from the MH website with limited success.

1) Flight availabilty in J and F....appears only generic info like "there is availability for that partic. route in that class for that month". Can you actually find out the exact flight availability online or do you have to call MH up?
2) Points required?... it seems you need to be a member to find out. In particular, I would like to find out how many points are required for a J and F Syd-Kul return?
3) Any idea of the amount of surcharges that need to be paid?
4) It seem you need to physically go to the MH office to ticket the award. Is that correct? Annoying but I guess I can live with that if the points for premium awards are not too bad.:idea:

Any Enrich members that can help with these questions?

Thanks

have upgraded to J with MH at least once a year. the way i work it, is that i semi-book the seats (not the cheapest ones either), and then get Staff on the telephone (20 mins), and ask them whether there are upgradeable seats available on that particular flight, and they say yay or nay! quickly transfer points over to MH and book the seats asap. ring them back and ask for upgrade.
earlier this year there were only 2 available for upgrade to J and we were a party of 3, but phone staff said they usually kept a family together, so that was good. at that time it was 25,000 MH Points, which was 50,000 altitude.
well worth while.
didn't have to go to MH office to get ticket re-issued. all done by email still.

 

[delfredo]

have upgraded to J with MH at least once a year. the way i work it, is that i semi-book the seats (not the cheapest ones either), and then get Staff on the telephone (20 mins), and ask them whether there are upgradeable seats available on that particular flight, and they say yay or nay! quickly transfer points over to MH and book the seats asap. ring them back and ask for upgrade.
earlier this year there were only 2 available for upgrade to J and we were a party of 3, but phone staff said they usually kept a family together, so that was good. at that time it was 25,000 MH Points, which was 50,000 altitude.
well worth while.
didn't have to go to MH office to get ticket re-issued. all done by email still.

How do you book/purchase only upgradeable seats on MH online? I don't recall that you can specifically select a particular class of Y seats? Probably I haven't understood what you meant by semi-book the seat?

 

[KLN]

How do you book/purchase only upgradeable seats on MH online? I don't recall that you can specifically select a particular class of Y seats? Probably I haven't understood what you meant by semi-book the seat?

if you look at the different types of airfares that are available in economy, there are 4 levels of them. can't remember what each are called at this minute, but the first 2 "cheaper" seats aren't upgradeable. do a dummy booking and it will show the different classes in economy. the last 2 on the right hand side are upgradeable. i go nearly all the way with the booking except pay for it, and then ring MH and see what's available on that flight. sometimes doing a dummy booking in Business will at least give you an idea whether there are some or not. if not business seats available to purchase online well then you don't have a hope of getting an upgrade. sometimes i play with a couple of flights and they tell me which is available to upgrade, so then i book that one.

 

[delfredo]

if you look at the different types of airfares that are available in economy, there are 4 levels of them. can't remember what each are called at this minute, but the first 2 "cheaper" seats aren't upgradeable. do a dummy booking and it will show the different classes in economy. the last 2 on the right hand side are upgradeable. i go nearly all the way with the booking except pay for it, and then ring MH and see what's available on that flight. sometimes doing a dummy booking in Business will at least give you an idea whether there are some or not. if not business seats available to purchase online well then you don't have a hope of getting an upgrade. sometimes i play with a couple of flights and they tell me which is available to upgrade, so then i book that one.

Thanks for the useful tip. I checked it out again by doing a booking and found out that 3 or the 4 fare types are upgradeable. The site did say however that the upgrade is for a fee (ie. not free). But for some strange reason, I don't see these 4 options in Enrich when attempting to redeem points, only Y, J and F as options. Also, points transfer from Amex would take days I would assume, unless you were referring to cash purchase?

 

[KLN]

Thanks for the useful tip. I checked it out again by doing a booking and found out that 3 or the 4 fare types are upgradeable. The site did say however that the upgrade is for a fee (ie. not free). But for some strange reason, I don't see these 4 options in Enrich when attempting to redeem points, only Y, J and F as options. Also, points transfer from Amex would take days I would assume, unless you were referring to cash purchase?

i think the fee is your points. i've also just transferred over Altitude points from Westpac to Enrich, and they were there in less than 24 hours. am now waiting to book my own flights and then upgrade to Business too, but Westpac have stopped my cards "caught in a comprimised fraud, but haven't been used". waiting impatiently for new cards to arrive.
25,000 Enrich points for Business upgrade = 50,000 Westpac Altitude points.
but as i said, not the cheapest seats.
MAS quote me 75,000 per person for Syd-KL return in business, so that would be 150,000 Westpac Altitude points
my travel is business and tax deductable so it's worth it for me to buy the dearer seats and claim, and then go for the upgrade, especially when we are flying as 3 adults (this will be the teenage daughters 9th overseas flight, 7 of them business, and all except for 2 were done on points)

 

[KLN]

i think the fee is your points. i've also just transferred over Altitude points from Westpac to Enrich, and they were there in less than 24 hours. am now waiting to book my own flights and then upgrade to Business too, but Westpac have stopped my cards "caught in a comprimised fraud, but haven't been used". waiting impatiently for new cards to arrive.
25,000 Enrich points for Business upgrade = 50,000 Westpac Altitude points.
but as i said, not the cheapest seats.
MAS quote me 75,000 per person for Syd-KL return in business, so that would be 150,000 Westpac Altitude points
my travel is business and tax deductable so it's worth it for me to buy the dearer seats and claim, and then go for the upgrade, especially when we are flying as 3 adults (this will be the teenage daughters 9th overseas flight, 7 of them business, and all except for 2 were done on points)

OK, all organised now.
paid for 3 X return Syd - KL - Syd on Amex (double points), transferred the points from Altitude successfully, and business class upgrade confirmed today. new tickets in hand. now just to wait until April. bring on the first 3 races of next year's Formula 1 season. Melb. KL and then a side leg to Shanghai then back again.

 

[Must...Fly!]

OK, all organised now.
paid for 3 X return Syd - KL - Syd on Amex (double points), transferred the points from Altitude successfully, and business class upgrade confirmed today. new tickets in hand. now just to wait until April. bring on the first 3 races of next year's Formula 1 season. Melb. KL and then a side leg to Shanghai then back again.

Do I dare point out Bahrain...

Incidentally, with the presence of AirAsiaX and the new calendar, doing Malaysia&Shanghai rounds are quite an attractive proposition.

 

[KLN]

Do I dare point out Bahrain...

Incidentally, with the presence of AirAsiaX and the new calendar, doing Malaysia&Shanghai rounds are quite an attractive proposition.

Yes sorry, forgot about Bahrain being first. did Bahrain in 2007 when it was the 3rd race. did Malaysia - Bahrain back to back then

 

[kpc]

Malaysian Airlines Enrich Program Rules

They are quite strct, including no refund:shock:. Not easy to find them, so here they are in full for reference:

Flight Redemption Terms & Conditions

General Guidelines

1. Enrich Online Free Travel Award Dynamic Redemption for free flights will be introduced beginning 01 November 2009.
2. Only the Enrich Member may request to redeem Enrich Miles from their Account; no other person or entity may request for such a transaction.
3. To claim an Online Enrich Award, the Enrich Member must have sufficient Enrich Miles in their account.
4. Fare calculation rules for Free Travel Awards are different from travel on paid tickets.
5. Enrich Miles required to redeem an Online Enrich Award must be redeemed from a single Account. Enrich Miles may not be combined from multiple Accounts in order to redeem an Enrich Award.
6. The Online Enrich Award is not available for Infant.
7. The Online Enrich Award is restricted to only ADULTS and CHILDREN.
8. Free Travel Awards, are subject to seat capacity control, which may limit the number of seats available for Enrich Awards on Malaysia Airlines and Other restrictions may apply during certain periods throughout the year. Free Travel Awards, will only be issued for a confirmed reservation. Open dated or waitlist tickets are not allowed.

Sharing Enrich Awards

1. Members may redeem Free Travel Awards in the name of family members and friends.
2. Free Travel Awards redeemed in the name of family members and friends should be booked and ticketed following the same rules as for the Enrich Member.

Online Free Travel Award Ticketing Rules

1. Online Free Travel Award tickets on Malaysia Airlines may be issued in ticketing classes Q/H/M/B/Y/W/K on Economy Class, ’I’ on Business Class and ‘R’ on First Class.
2. A passenger traveling on an Online Free Travel Award is not allowed to make stopover per one way or return trip journey.
3. For the purpose of connection, a passenger traveling on an Enrich Award is allowed to make one transfer at an intermediate point on a one-way journey, and one transfer for the outbound and one transfer for the inbound for a return trip journey.
4. A passenger is not permitted to transfer at an intermediate point more than twice on a single Enrich Award.
5. Origin or turnaround point may not be used as an intermediate point in a one way or return trip journey
6. Backtracking is not permitted except required by route restrictions. Backtracking occurs when a journey does not continue in the same direction where it began. An itinerary continuing a backtracking sector not required by route restrictions may require separate tickets.
7. Only point – to - point one way and mirror like return Online Enrich Awards are allowed.
8. Route restrictions may apply and will not be available for Online Enrich Awards.
9. Stopover, open-jaw is not permitted for Online Enrich Award.
10 Mixed Class is not permitted for one-way journey for Online Enrich Award.
11. Mixed class is only permitted for return trip with the entire outbound journey being valid only on one class-type and entire inbound journey in the other class-type.
12. Enrich Miles are deducted from the Enrich Member's Account when an Online Enrich Award is issued and not when a reservation or request is made.
13. All taxes, fees and surcharges are the responsibility of the Enrich Member/user of the Enrich Award and are due at the time of issuance, ticketing and/or at departure. 14. Free Travel Awards are valid for 6 months from the date of the first outbound travel, unless otherwise specified. Once an Enrich Award expires it cannot be re-issued or extended.
15. Free Travel Awards, may only be utilised for travel on a Malaysia Airlines' scheduled flight.
16. Redemptions for mixed carrier Free Travel Awards, are not allowed; travel must be solely on Malaysia Airlines.
17. Free Travel Awards are valid for travel on Malaysia Airlines (excluding charter services on MH4000 series and code share services on MH9000 series). Redemption on MASWings and Firefly not permitted.
18. Once a Free Travel Award is issued it is considered used if not utilised for the flight reserved. Enrich Miles cannot be re-deposited nor can taxes, fees and surcharges paid be refunded.
19. The origin and destination points for one-way travel must be different when utilising a one-way Enrich Award. For return trip Enrich Awards, the outbound origin and inbound destination must be the same.
20. In the event of a flight cancellation or flight rescheduling, passengers travelling on an Enrich Award will be re-routed as per the rules used for fare paying passengers.
21. Enrich Online Awards may be reissued only for travel on the same airline, by the same person and provided no part of the Enrich Award has been utilised. Additional Enrich Miles may be required for any change in the itinerary. If the new itinerary requires fewer Enrich Miles, the excess Enrich Miles will not be refunded. A re-issuance fee will apply. The re-issued Enrich Award will have the same expiry date as the original Enrich Award. The reissuance can only be done at any nearest Malaysia Airlines Ticket offices.
22. Online Free Travel Awards (one way and return trip) on Malaysia Airlines operated flights may be booked in all available class of service as specified under item 1of the ‘Online Free Travel Award Ticketing Rules’. Once issued, Enrich Awards may not be transferred or the Enrich Miles re-deposited into an Enrich Member’s Account.

Online Free Travel Award Ticketing Rules

1. Enrich and Malaysia Airlines reserve the right to make changes to the Enrich Award Chart, and to the number of Enrich Miles required for an Enrich Award.
2. A person's use of an Enrich Award is subject to the conditions set by Malaysia Airlines and subject to the normal rules outlined in airline's Conditions of Carriage, copies of which may be obtained directly from the airline.
3. Other Terms and Condition may apply. For more information please visit malaysiaairlines.com .

 

[ZXA]

Hi all
Just Join Enrich and travelling from london to KUL business class next month.
Please can anyone tell me
1)how to claim my miles point to enrich acc
2)how to find out the class of my ticket
3)any tip and tricks, 1st time flaying MAS business class

Thanks in advance

 

[straitman]

Hi all
Just Join Enrich and travelling from london to KUL business class next month.
Please can anyone tell me
1)how to claim my miles point to enrich acc
2)how to find out the class of my ticket
3)any tip and tricks, 1st time flaying MAS business class

Thanks in advance

Hi ZXA,

Welcome to AFF.

Sorry I can't help you with your questions though.