QP/JL Wireless Access problems [Fixed Oct 2011]

[oz_mark]

Re: Qantas domestic Lounges pathetic wifi

The $5 per hour charge in the QF J lounge at Melb strikes me as mean spirited too. Similar experience in hotels. At the Hilton inn Seoul last month for over $20 a day it took 30 mins most times to load my emails.

Err....shouldn't be $5:

Qantas is pleased to offer Qantas Club members complimentary wireless internet access throughout Qantas Club Lounges across the Australian domestic network.

The Qantas Club Business Facilities

(or maybe it's a J loung thing )

 

[Oneworldplus2]

Re: Qantas domestic Lounges pathetic wifi

This is 'after' you log onto the QF Lounge Telstra network. A $5 WiFi broadband ad pops up.

 

[connieguy]

Re: Qantas domestic Lounges pathetic wifi

This is 'after' you log onto the QF Lounge Telstra network. A $5 WiFi broadband ad pops up.

What does the ad say?

 

[Oneworldplus2]

Re: Qantas domestic Lounges pathetic wifi

What does the ad say?

Can't remember 100% as it was a few months/weeks ago, something along the lines of, "$5 for Broadband." I'll take a screen shot next time l come across it, unless someone else posts it on here first

 

[nlagalle]

Re: Qantas domestic Lounges pathetic wifi

The $5 per hour charge in the QF J lounge at Melb strikes me as mean spirited too. Similar experience in hotels. At the Hilton inn Seoul last month for over $20 a day it took 30 mins most times to load my emails.

never once had to pay for WiFi in the lounge since it became free. Were you connected to the right SSID? as there is paid Wifi for the general population outside the lounge.. There have also been posts from time to time saying the same thing has happened so possibly the same issue has popped up again..

 

[TimB]

Re: Qantas domestic Lounges pathetic wifi

Speed test: Qantas lounge Wi-Fi vs 3G mobile broadband - Flights | hotels | frequent flyer | business class - Australian Business Traveller

On a recent mid-morning visit to Sydney Airport’s Qantas business lounge, Australian Business Traveller ran some speed tests (using Speedtest.net) on free in-lounge wireless as well as mobile broadband services from Optus, Telstra and Vodafone to see which is best for the lounge-bound business traveller.

Qantas provides free in-lounge wireless supplied by Telstra – and as any frequent flyer can attest, it can be a very hit-and-miss affair. Some days while you might be able to connect to the hotspot, data trickles through at a rate that makes dial-up look speedy.
Happily, on the day we visited it delivered a reliable connection.

See the link above for full details. I wonder why they decided to test mid-morning, as opposed to early morning or late afternoon?

 

[monoccular]

Re: Qantas domestic Lounges pathetic wifi

never once had to pay for WiFi in the lounge since it became free. Were you connected to the right SSID? as there is paid Wifi for the general population outside the lounge.. There have also been posts from time to time saying the same thing has happened so possibly the same issue has popped up again..

I usually get offered the QANTAS /Telstra freebie but them switchnit off as it is just so bad.

Maybe a new arrangement with Optus will result in some improvement - currently generally not usable.

 

[Robert K]

Re: Qantas domestic Lounges pathetic wifi

Connection at Coffs harbour was nice and speedy~

 

[Archphoto]

Re: Qantas domestic Lounges pathetic wifi

Speed test: Qantas lounge Wi-Fi vs 3G mobile broadband - Flights | hotels | frequent flyer | business class - Australian Business Traveller





See the link above for full details. I wonder why they decided to test mid-morning, as opposed to early morning or late afternoon?

Wouldn't have anything to do with not being so crowded at that time now would it?


Also read the piece and it's really sad that they are indicating that whilst it was good enough to download movies, it was woeful for uploading files to an FTP service such as YouSendIt.

Often I need to do just that and the lounge is often the only place I can get what I'd expect to be, a decent signal. Unfortunately, that is more often than not, not the case.

 

[TimB]

Re: Qantas domestic Lounges pathetic wifi

And now, since the problem isn't bad enough already, Qantas is going to lend iPads in the J lounges so there is even more load placed on the overloaded wifi network: Qantas to offer iPad 2 loans in business lounges - Flights | hotels | frequent flyer | business class - Australian Business Traveller

 

[Warks]

Re: Qantas domestic Lounges pathetic wifi

And now, since the problem isn't bad enough already, Qantas is going to lend iPads in the J lounges so there is even more load placed on the overloaded wifi network: Qantas to offer iPad 2 loans in business lounges - Flights | hotels | frequent flyer | business class - Australian Business Traveller

With they be attached with a chain to the table? Or maybe a wheel centre like petrol station toilet keys?:mrgreen:

 

[simongr]

Re: Qantas domestic Lounges pathetic wifi

Hmm - interesting experience here. Given the above comments regarding torrents I thought I might experiment. I just connected to the the ADL QP and it took a dog's age to connect first, then a bloody long time to get to the Telstra splash screen and bloody long time to get to the Win an iPad screen if you give HSBC all of your personal information.

So I thought I bet torrents would be bloody slow based on this - so I fired up a couple of torrents that i know can download at 1 MB/s on my home ADSL 2+ connection. I was expecting maybe 60kB/s at best - I was a tad surprised to get 600+ kB/s and sustained it for as long as I kept the torrent open. At the same time I opened a few pages and saw no degradation of speed - i.e. it was still pretty slow.

It says to me that it isnt the infrastructure that is the problem - maybe some form of active throttling by QF?

 

[connieguy]

Re: Qantas domestic Lounges pathetic wifi

Just maybe QF need to get their lounge WiFi issues fixed before offering it on international flights?:
Qantas to trial international in-flight Internet on Airbus A380 - Flights | hotels | frequent flyer | business class - Australian Business Traveller

 

[vertisol]

Re: Qantas domestic Lounges pathetic wifi

I was sitting in the CBR lounge around 0930 on Wednesday last week with all of 4 other people and the signal strength was woeful for an open plan area. I decided to go for a walk with the lappy but couldn't get more than 1 or 2 bars strength. I'd have thought a cheapy antenna sitting on one of the walls would give a pretty decent signal but I couldn't see one. Perhaps they stash it in a locked cabinet out back in the kitchen?

Every time this happens in a QP it actually makes me think how bad Bigpond must be.

 

[Vinny]

Re: Qantas domestic Lounges pathetic wifi

Wifi in BNE J lounge this morning almost non existent. It took 5+ minutes to connect if I could, then drop out for no reason within minutes.

Many people had USB modem sticks instead. Complaints from pax were rife.

Currently in SYD international J lounge and it's not too bad. Many people still are using their own USB modems.

 

[nlagalle]

Re: Qantas domestic Lounges pathetic wifi

I've been told reliably that Telstra's contract ends next month and Optus will be taking over.

 

[kpc]

Re: Qantas domestic Lounges pathetic wifi

I've been told reliably that Telstra's contract ends next month and Optus will be taking over.

Let's see how Optus' WiFi is.....:shock:

 

[thewinchester]

Let's see how Optus' WiFi is.....:shock:

Kill me now.

Optus can barely manage a mobile network, and their mobile data services and terrible customer service are why I switched to the big T three years ago.



----
Sent using my Roman era abacus.

 

[TonyHancock]

Re: Qantas domestic Lounges pathetic wifi

Slightly off topic, but I am sitting in the Melbourne First Class Lounge of the world's only investment grade airline completely unable to connect to the wifi. I hit the connect button and the page reloads with the same connect button. Fortunately my wireless broadband is working! :shock:

 

[nlagalle]

Re: Qantas domestic Lounges pathetic wifi

Kill me now.

Optus can barely manage a mobile network, and their mobile data services and terrible customer service are why I switched to the big T three years ago.

To be fair, Optus fixed line data isn't too bad at all. yes their mobile network is sub-standard but you can't use that as a benchmark on how their WiFi will perform.