Osaka Kansai Airport has not lost a checked bag in 30 years

[Mattg]

That is a mightily impressive record!

30 Years, Not A Single Lost Bag: Osaka Kansai's Unmatched Record Puts U.S. Airports To Shame - View from the Wing

Osaka Kansai airport takes pride that it has a 30 year record of not losing a single piece of luggage. Airport rankings for least mishandled bags - attributable to the airport itself are as follows.

viewfromthewing.com

 

[AIRwin]

KIX-ing goals!

 

[bashworth]

Shows what can be achieved if you are more interested in customer service and quality rather than outsourcing to the lowest cost company!

 

[tdimdad]

What impressed me was the "we are just doing our job" attitude to it. That's the way to do it!