What cheeses me off

[TheRealTMA]

Ah, the British driver! Not indicating seems to be a national sport, here.

never give the game away in case they try to pass!

Actually, on return from UK, I find the first three days back in BNE are very perilous . Rear view mirrors here only used to comb hair or adjust makeup.

 

[JohnK]

"Sorry! Something has gone wrong. Please close the window and try again later."

No kidding Einstein. So what went wrong because I've closed the windows and tried again over and over.

I don't understand any company that releases error messages such as that one to production. I have no idea what's wrong. I was trying to book a hotel and pay with Afterpay and finally tried it on my phone via another website but still using Afterpay.

 

[OZDUCK]

Transportation companies - Air and rail.

We leave for Germany in 10 days. Our first flight bookings, in J, were made in July using Oman Air/ MH. Oman cancelled our outbound legs in September and could not offer a reasonable replacement so we cancelled. We than had to run around getting bookings in a hurry and ended up with flights out of Perth on QF to Singapore, Vietnam Airlines Singapore/Frankfurt return and then SQ back to Perth.

We have 4 legs on Vietnam Airlines going to Frankfurt via Hanoi and returning via Saigon. Since we booked there have been changes to every leg. The first flight out of Singapore was cancelled and we were moved to a flight some 3 hours earlier. This means we have 7 1/2 hours in the Hanoi rather than just under 4 hours. The next flight to Frankfurt was bought forward about 30 minutes so no real problem. Then a few weeks later the arrival time in Saigon of the return flight from Frankfurt was changed to be 15 minutes later. Also the departure time of the connecting flight from Saigon to Singapore was bought forward by around 15 minutes. This meant that the connection time was now under the minimum time of 60 minutes. So we now have been put on a flight about 5 hours later. So we have to spend about 6 hours in Saigon. Luckily I had left 12 hours between our original arrival time in Singapore and the SQ flight to Perth so we still have a 6 hour margin.


And to top it off we have booked a number of train trips with D Bahn. Two of the trains we booked have now been cancelled. While we are able to use any other D Bahn train on the same route the changes have both resulted in longer trip times. The first cancellation was from Frankfurt to just north of Stuttgart. The replacement train route will now take about 40 minutes longer and requires us to go into Frankfurt on an ICE Train wait over 20 minutes and then take a local train back up the same line for about 15 minutes. Even worse is the cancellation of our train from Nuremburg to Leipzig. The new train trip is about 90 minutes longer and involves a big loop via Wurzburg. I believe that there are major rail works going on in that area.

 

[Flashback]

WCMO is when you go to a bar and the ladies keep asking for some more but you can't act on it because............... the old ball and chain

 

[Pushka]

Banks that bother sending customers an email about cyber safety and they state the first red flag is a link in a scam email that contain a link to the banks ‘website’. And in that NAB advisory email - is a link to their banking website.

 

[Gremlin]

Banks that bother sending customers an email about cyber safety and they state the first red flag is a link in a scam email that contain a link to the banks ‘website’. And in that NAB advisory email - is a link to their banking website.

Along similar lines, there are certain teams within organisations (banks, airlines, telcos), think dispute resolution, where there may not be a published phone number attached to the team.

My standard practice upon receiving calls from someone working in those areas is to take their name/ID and call back via a verifiable phone number. Makes sense, right? Except I've recently dealt with two organisations where the switch operators weren't authorised to connect customers through to that particular team.

EDIT: Both were legitimate, but I refused to progress them until they could provide an appropriate channel to allow me to verify their identity.

 

[blackcat20]

On a slightly similar note. Had a call recently about a "health check" for my super. Made it clear I can't change funds (due to EBA) but she wanted to go over my options anyway. I said I didnt have time so she would have to call another time. Then she asked my name and number. I said "you called me, shouldn't you already have those?!". Nope, apparently its randomly dialled Well, I'm not hanging out my details so.....

 

[Guvner]

Along similar lines, there are certain teams within organisations (banks, airlines, telcos), think dispute resolution, where there may not be a published phone number attached to the team.

My standard practice upon receiving calls from someone working in those areas is to take their name/ID and call back via a verifiable phone number. Makes sense, right? Except I've recently dealt with two organisations where the switch operators weren't authorised to connect customers through to that particular team.

EDIT: Both were legitimate, but I refused to progress them until they could provide an appropriate channel to allow me to verify their identity.

Makes me laugh when they claim it's an "internal policy" to which I counter "you're applying it to me so it's not an internal policy, nor is it a publicly published policy". I also have my own internal and unpublished policies when dealing with these cretins. They don't seem to like that.

 

[RooFlyer]

Banks that bother sending customers an email about cyber safety and they state the first red flag is a link in a scam email that contain a link to the banks ‘website’. And in that NAB advisory email - is a link to their banking website.

UTAS has a mandatory Cyber Security on-line course for staff. Yes, you guessed it, the first module on 'Phishing' had a click the link to proceed. I called them up and asked if this was a 'deliberate mistake' or an educative trap. No - they hadn't recognised the issue, but could see it now I brought it up.

UTAS is a tertiary institution.

 

[RooFlyer]

Makes me laugh when they claim it's an "internal policy" to which I counter "you're applying it to me so it's not an internal policy, nor is it a publicly published policy". I also have my own internal and unpublished policies when dealing with these cretins. They don't seem to like that.

Ha. Same same for CBA. Used to cold call me, on Saturdays, from Non ID number first asking me to identify myself. Ummm ... no. How about I call you back. No, not policy - whereupon I gave them your reasoning - my policy was not to deal with organisations which have stupid policies. Hung up.

 

[dajop]

Banks that bother sending customers an email about cyber safety and they state the first red flag is a link in a scam email that contain a link to the banks ‘website’. And in that NAB advisory email - is a link to their banking website.

Interesting I've noted that here in Singapore, banks have started providing links in them as images with the url shown, and are not clickable. You can't cut and paste, but if you want to use the link you have to type into the browser and what is after the "/" in the normal website address is important part (eg it would be nab.com.au/savingspromo displayed in a jpg). Not completely foolproof, as scammers could emulate this by setting up a fake address like www.nabaustralia.com or the like and I'm sure people would fall for it.

 

[Pushka]

Interesting I've noted that here in Singapore, banks have started providing links in them as images with the url shown, and are not clickable. You can't cut and paste, but if you want to use the link you have to type into the browser and what is after the "/" in the normal website address is important part (eg it would be nab.com.au/savingspromo displayed in a jpg). Not completely foolproof, as scammers could emulate this by setting up a fake address like www.nabaustralia.com or the like and I'm sure people would fall for it.

It's very clickable Click on that /mfa (can't do it from the screenshot obviously) and it takes you to a screen I use to log in. Needless to say I've replied telling them they'd sent everyone a clickable link to the banking portal.

 

[dajop]

It's very clickable Click on that /mfa (can't do it from the screenshot obviously) and it takes you to a screen I use to log in. Needless to say I've replied telling them they'd sent everyone a clickable link to the banking portal.

Yeh, that's terrible practice. The other way I've seen for dealing with this "Learn more by visting our website and type #mfa into the search engine". No link to click on.

 

[mel-world]

Original Posters who detail a complex issue, complaint or question on this (or other similar) forums then never come back to expand on the issue, give us a resolution or supply more detail to better inform all readers about legitimate questions asked. We all read this forum to be better informed - one post click bait is so frustrating.

 

[Flashback]

WCMO is clocking in a 15 hour day so going to bed tired, knowing you can sleep in till 7am before doing it all again the next day.. to then wake up at 4am and not be able to get back to sleep!

Yep, that November/December rush of work is back. 4 projects on the go at the moment and not enough hours in the day. Would outsource/sub out some work if I could but my knowledge is fairly specialised.

 

[Pushka]

Delivery couriers who arent given a mobile phone to contact you if they can't deliver for some reason.

 

[JohnK]

AusPost has package for me from Kmart ready to pick up in Daw Park.

Does this madness ever stop?

 

[JohnK]

And no the madness does not stop.

Now my delivery is at Armidale Post Shop to collect.

 

[JohnK]

Not having a good year.

Cancelled daughters Belong prepaid internet on 14 November. Charge for $35 on 16 November. Seriously? Why is it so difficult for Belong to stop payment for cancelled service? And now need to waste my time getting my money back. I'm sure they will offer credit instead of refund. LOL.

 

[Pushka]

Not having a good year.

Cancelled daughters Belong prepaid internet on 14 November. Charge for $35 on 16 November. Seriously? Why is it so difficult for Belong to stop payment for cancelled service? And now need to waste my time getting my money back. I'm sure they will offer credit instead of refund. LOL.

Because maybe you'd cancelled before the system caught up or not within the cancellation schedule? In any case Two days isn't enough time to expect things involving a direct debit to cancel on time. I pay such ongoing payments by PayPal and cancel the 'subscription ' through them then advise the vendor. PayPal stops it immediately.